Expertise.com

Best Managed IT Service Providers in Detroit

Laurels
Laurels

We did the research for you!

Learn more
  • checkboxLicensing
  • checkboxUser Reviews
  • checkboxMystery Shopping Calls

Managed IT Service Providers FAQs

Learn more
Big Water Technologies logo
Visit WebsiteWebsite

Big Water Technologies

25860 Lahser Rd, Southfield, MI 48033
Visit WebsiteWebsite

Business Description

Big Water Technologies has been offering integrated IT managed solutions for businesses in Southfield and its surroundings since 2010. It provides network security, cloud server, and file-sharing management. The firm also offers computer hardware repair and maintenance services. Enterprises can access wireless network carrier, low voltage cabling, and telephone system integration services. Big Water Technologies has won the Panasonic FY 18 Unified Communications Northeast/Mid-Atlantic Region award for Partner of the Year.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Facebook
4.6 / 5 (1)
Black Rock Technologies logo
Visit WebsiteWebsite

Black Rock Technologies

6175 Jackson Rd, Ste B, Ann Arbor, MI 48103
Visit WebsiteWebsite
  • IT Security
  • ITSupport
  • Cyber Security Awareness Training
  • Office 365 Migrations
  • Managed IT Services
  • End User IT Support
  • IT Consulting
  • Managed IT
  • Cyber Security

Business Description

Black Rock Technologies is a veteran-owned company that offers managed IT services in the Detroit metro and nearby locations. Its team helps clients grow their business through its helpdesk and desktop support, proactive IT monitoring, and systems and network management solutions. The agency also assists small and medium-sized enterprises in developing outsourcing strategies by providing analysis and planning assistance. Additionally, it handles cloud management and software integration tasks. Black Rock Technologies is a Procore-certified consultant.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (3)
C-Net Systems logo
Visit WebsiteWebsite

C-Net Systems

7867 24 Mile Rd, Shelby Township, MI 48316
Visit WebsiteWebsite

Business Description

Located in Shelby Township, C-Net Systems was founded in 1998 and provides enterprises in Detroit and Southeast Michigan with IT support services. Its IT managed services cover Wi-Fi network installation and monitoring, cybersecurity and password management, cloud server virtualization, and IT infrastructure maintenance. The firm also provides data center hosting, on-site IT, and network support services. C-Net Systems was named to Michigan's 101 Best and Brightest Sustainable Companies list for its green initiatives.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Facebook
4.7 / 5 (27)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
––
Detail
––
Centaris logo
Visit WebsiteWebsite

Centaris

36333 Mound Rd Ste C, Sterling Heights, MI 48310
Visit WebsiteWebsite

Business Description

Center for Computer Resources was founded in 1982 to offer IT managed services to businesses located in Sterling Heights. The firm specializes in IT consulting, CCR cloud VoIP, brain training, and CCaRE dark web monitoring. Clients can access IT products and consulting, business continuity and disaster recovery, and health care information technology. Its website management services include landing page, e-commerce, detailed analytics, and SEO. Center for Computer Resources has worked with American Spoon Foods, Sterling Manufacturing & Engineering, and Riverside Energy Michigan.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (9)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Complete Interactive Technologies Inc. logo
Visit WebsiteWebsite

Complete Interactive Technologies Inc.

44265 Groesbeck Highway, Clinton Township, MI 48036
Visit WebsiteWebsite

Business Description

With more than 30 years of experience, Complete Interactive Technologies Inc. offers managed IT solutions in Detroit. It helps various industries, such as insurance, education, legal, healthcare, and government. Besides managed IT services, the professionals from this firm also provide cloud solutions, IT planning and assessment, mobile device management, structured cabling, and network infrastructure and security. This firm is actively involved in community activities organized by organizations like the Habitat for Humanity and Care House of Oakland Country.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Facebook
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Detroit Technology Solutions logo
Visit WebsiteWebsite

Detroit Technology Solutions

600 Renaissance Center Suite 1770, Detroit, MI 48243
Visit WebsiteWebsite

Business Description

Detroit Technology Solutions serves business owners in the metro. It provides managed IT services so that clients can focus on growing their business. It also offers different solutions, including network management, IT security, backup and disaster recovery, and cloud migration. The company's other areas of expertise include VoIP solutions, Wi-Fi installation, and surveillance and access control systems. It has a client portfolio consisting of established companies, such as Detroit Riverfront Conservancy, Henry Ford Health System, and Business Leaders For Michigan.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.7 / 5 (6)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Extenia logo
Visit WebsiteWebsite

Extenia

Detroit, MI
Visit WebsiteWebsite

Business Description

Since 2001, Extenia has been helping small- and medium-sized enterprises in the Detroit area manage and expand their businesses. Its remote monitoring and support services aid in reducing service interruptions and unplanned downtimes. Its engineers oversee day-to-day operations, including user administration, storage management, and server maintenance. They also develop policies for data protection, information security, and employee monitoring; create disaster recovery plans; and configure antivirus programs. In addition, Extenia offers cloud and managed voice solutions. Its partners include Cisco, Citrix, Dell, Google, Microsoft, and VMware.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (25)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
GP Personal Tech, LLC. logo
Visit WebsiteWebsite

GP Personal Tech, LLC.

1344 Yorkshire Rd, Grosse Pointe Park, MI 48230
Visit WebsiteWebsite

Business Description

Located in Grosse Pointe Park, GP Personal Tech, LLC provides IT services to individuals and managed services to businesses in Detroit and Southeast Michigan. Serving small- and medium-sized businesses, the firm specializes in remote as well as on-site support. It offers IT audits, antivirus and malware removal tools, network installation and monitoring, data backups, and service management. In addition to managed services, GP Personal Tech LLC offers IT consulting and network solutions, including fiber-optic network options.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Granite Networks, Inc. logo
Visit WebsiteWebsite

Granite Networks, Inc.

317 E 4th St, Royal Oak, MI 48067
Visit WebsiteWebsite

Business Description

Founded in 1988, Granite Networks Inc. provides IT solutions to businesses in Royal Oak, Detroit, and throughout the United States. It has experience assisting organizations of all sizes, from small local firms to nationally recognized nonprofits and publicly traded manufacturers. It provides businesses with its GranITe Works agreement, which encompasses a variety of services that help establishments manage and expand upon their IT systems. Granite Networks Inc. additionally offers cloud computing, data backup and recovery, and IT consulting.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
InsideOut Networking logo
Visit WebsiteWebsite

InsideOut Networking

637 E Big Beaver Rd Ste 109, Troy, MI 48083
Visit WebsiteWebsite

Business Description

InsideOut Networking is an IT managed service provider that's been serving businesses in the Troy region and its environs for over 15 years. Its tech-driven team is proficient in IT enterprise, infrastructure support, network monitoring, data hosting and recovery, and cybersecurity management. The firm provides computer hardware installation, software integration, and server consolidation services. Companies can also request for IT consultation services. InsideOut Networking has managed projects for Elite Fence Company.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Facebook
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Kyda Technologies, Inc logo
Visit WebsiteWebsite

Kyda Technologies, Inc

27789 Mound Rd Ste 200, Warren, MI 48092
Visit WebsiteWebsite

Business Description

Kyda Technologies Inc. is a computer company that provides IT solutions and services to businesses based in the Warren area. Its IT technicians are competent in wireless networking and management, data recovery and backup, computer hardware installation and repair, and cybersecurity monitoring. The company also provides social media management, web development and design, and mobile integration services. Kyda Technologies Inc. has worked with notable clients, including R Sean McKee Executive Clothiers.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Larry The Computer Guy logo
Visit WebsiteWebsite

Larry The Computer Guy

5307 Carroll Lake Rd, Commerce Township, MI 48382
Visit WebsiteWebsite

Business Description

Larry The Computer Guy provides managed IT services to businesses throughout Detroit and the Southeastern Michigan area. Its offerings include providing cybersecurity, in which it has over 26 years of experience, performing data backup and recovery for commerce businesses to safeguard against data and asset loss, and performing repairs and maintenance to computers and servers. Its Larry On-Guard solution adds extra protection against viruses and malware while keeping equipment updated with current patches.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Lawrence Technology Services logo
Visit WebsiteWebsite

Lawrence Technology Services

14140 Pennsylvania Rd, Southgate, MI 48195
Visit WebsiteWebsite

Business Description

Founded in 2003, Lawrence Technology Services is a Southgate firm that specializes in technology consulting, on-site computer repair and maintenance, structured cabling, and build-out. Its IT experts provide managed IT services, including virus protection, proactive monitoring, managed update, assessing IT infrastructure, and operating systems. Companies can access on-site support services such as disaster prevention and recovery planning, network security, virtual private networking, and router security installation. Other services include email troubleshooting, desktop and server upgrades, and virtualization management.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Nuspire Networks logo
Visit WebsiteWebsite

Nuspire Networks

3155 Dallavo Ct. Commerce , MI MI 48390 United States +1(877)435.1640, Commerce MI, MI 48390
Visit WebsiteWebsite

Business Description

Founded in 1999, Nuspire Networks offers comprehensive MSP services in Detroit metro. With an emphasis on financial, health care, and industrial clients, the company provides complete 24/7 network security, endpoint security, and managed gateway options. Nuspire evaluates each client's network infrastructure for security risks and deploys tailored interventions that decrease system outages and align with business and technology goals. Other areas of service include SOC-as-a-service, SIEM event management, and technology policy development.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (9)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
SBT Partners logo
Visit WebsiteWebsite

SBT Partners

535 Griswold Street, Suite 111-534, Detroit, MI 48226
Visit WebsiteWebsite

Business Description

SBT Partners is an IT management and Cloud solutions provider that serves clients in Detroit. The company manages a wide range of technology platforms, including IT infrastructure; tech desktop and helpdesk; virtual CIO; and core applications such as Microsoft Office 365, Microsoft Exchange, Microsoft SQL Server, VMWare, and Citrix. The team also provides disaster recovery, data backup, Technology as a Service, and cyber security solutions. SBT Partners has been in the business since 2009. It also caters to clients in Boston and Charlotte.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Simply Technology logo
Visit WebsiteWebsite

Simply Technology

1431 Washington, Detroit, MI 48226
Visit WebsiteWebsite

Business Description

Simply Technology is a local IT company that serves businesses of all sizes in Detroit and the surrounding areas. Through remote monitoring and management, it provides 24/7 managed IT services, including network problems troubleshooting, server installation and support, and user role modifications and implantations. The company also provides VoIP, cloud, network infrastructure, and structured cabling services. It has experience working with businesses in various industries, including healthcare, hospitality, education, real estate, manufacturing, and retail.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Snip Internet logo
Visit WebsiteWebsite

Snip Internet

6001 Cass Ave., Detroit, MI 48202
Visit WebsiteWebsite

Business Description

Snip Internet is an internet service provider that works with rental property owners. Snip provides fiber network services for apartments in Detroit. The company connects multi-housing properties to its network, running fiber backbone cabling up buildings. Afterward, tenants can sign up on a web page dedicated to their buildings and use their Internet connection. Customers can choose between 100 Mbps or 1 Gbps for videos, live streams, and games. Snip's services are also available in Cleveland, Milwaukee, and Columbus.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.8 / 5 (308)
Facebook
4.8 / 5 (56)
Yelp
2.0 / 5 (10)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Sphinx Cybersecurity logo
Visit WebsiteWebsite

Sphinx Cybersecurity

Detroit, MI
Visit WebsiteWebsite

Business Description

Sphinx Cybersecurity is a managed security and IT services provider that has been operating in Detroit since 2009. It provides a wide range of managed IT services and network solutions for small to medium-sized businesses. These include comprehensive assessments to maintain a solid infrastructure, advanced troubleshooting to address issues immediately, and assistance with ongoing maintenance involving hardware, updates, and upgrades. Its team of professionals is available 24/7 to provide backup and recovery solutions along with performance reports.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
4.5 / 5 (57)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Vision Computer Solutions logo
Visit WebsiteWebsite

Vision Computer Solutions

133 W Main St Ste 112, Northville, MI 48167
Visit WebsiteWebsite

Business Description

Located in Northville, Vision Computer Solutions is an information technology company that offers MSP services in Detroit metro to small businesses. The firm provides 24/7 IT support, system upgrades, and network monitoring to protect against security threats. It handles end-to-end network security, including vulnerability testing and holistic virus training to educate clients on avoiding phishing attempts and other data breaches. Additionally, Vision Computer Solutions conducts data backup and recovery efforts.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (27)
Yelp
4.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Xpert Technologies logo
Visit WebsiteWebsite

Xpert Technologies

38765 Mound Rd Ste 102, Sterling Heights, MI 48310
Visit WebsiteWebsite

Business Description

Based in Sterling Heights, Xpert Technologies is an IT managed service company in Detroit metro since 1998. Its xComplete array of services includes proactive network monitoring and maintenance, active security firewalls, antivirus updating, vulnerability scanning, and end-user training on email and network security threats. The company also offers scaled solutions for clients with specific technical support needs. Xpert Technologies' list of previous clients includes Custom Biogenic Systems, Oakland Insurance, and North Star Aerospace.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Facebook
4.5 / 5 (8)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Back to Providers

Frequently Asked Questions

What does MSP stand for?

Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP,  but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.

What is a managed service provider?

A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.

What is included in IT managed services?

MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways: 

Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff. 

Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.

What do IT/MSP companies do?

Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:

  • General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise. 

  • Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management. 

  • Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions. 

  • Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management. 

How many managed service providers are there?

The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself. 


Why use managed services?

There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include:

  • Top-of-the-line IT solutions that don’t break the bank. 

  • An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business. 

  • Around-the-clock monitoring to improve security and reduce downtime. 

  • Significant IT cost savings. 

  • Specific expertise is required for a particular solution or service. 

What is a cloud service provider?

As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services. 


What is AWS managed service?

Amazon Web Services (AWS) is the world’s leading cloud computing platform and offers over 175 services to its customers. Unlike most MSPs that offer a combination of on-premise and cloud services, AWS only provides solutions that operate in the cloud. The benefits of using AWS include increased agility, lower hardware maintenance and software licensing costs, and the ability to scale and innovate faster.

Are IT/MSP companies safe?

One of the biggest concerns that a company may have when considering an IT/MSP company is the security and safety of its network and data. An MSP’s managed network infrastructure and data centers are much more robust than a standard enterprise infrastructure and managed 24/7 online, with government approved procedures. This ensures that business data is secure at all times.

Read all FAQs