Expertise.com

2024

Last updated:

Best Local Car Insurance Agencies in Massachusetts

Our Recommended Top 19

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls

Our goal is to connect people with the best local professionals. We scored Massachusetts Local Car Insurance Agencies on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.

3932Reviewed

2366Curated

19Top Picks

Learn about our selection process.

Providers

featured provider = Featured Provider

Website
Portsmouth

Why choose this provider?

Portsmouth Atlantic Insurance is an independent agency that provides risk management solutions in Massachusetts. It caters to vehicle owners and drivers, helping them obtain the best car insurance plans. The company furnishes customized coverages to protect policyholders from financial losses caused by events like collisions, fire, and theft. Its agents also offer other products, including home, condominium, renters', flood, and earthquake insurance. Portsmouth Atlantic Insurance has been in business since 2005. It represents various carriers, including Chubb, Hagerty, and Foremost.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (296)
Facebook
4.8 / 5 (70)
Yelp
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.5
Responsiveness
Friendliness
Helpfulness
Detail

Website
Danvers

Why choose this provider?

Goodnow Insurance is an agency that has been serving Massachusetts since 1953. It provides comprehensive, collision, medical, and liability coverage options under an auto insurance policy for different types of vehicles. These include classic cars, motorcycles, trucks, and motorhomes. The Goodnow Insurance team also crafts commercial auto insurance plans. In addition, they assist clients in making well-informed decisions when choosing from coverages from multiple insurance carriers. They also offer life, home, and business insurance policies.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (73)
Facebook
5.0 / 5 (21)
Yelp
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
West Springfield

Why choose this provider?

Petell Teece - Save001 Insurance Agencies Inc. is a locally owned company serving Massachusetts. It provides risk management solutions to individuals and families, helping them acquire car insurance plans. Its agents create personalized coverage plans to protect vehicle owners and drivers from monetary losses due to accidents. They assist policyholders in filing claims for medical expenses and damaged properties. In addition, they process homeowners' insurance. The independent agency has been in the business for more than 80 years.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Vernon

Why choose this provider?

Brian Booth ranks among the best State Farm insurance agents serving Massachusetts. With over seven years of industry experience, he offers a range of car insurance coverage options for teen drivers and protection for rental and sports cars. The policies provide collision, comprehensive, rideshare, rental reimbursements, and 24/7 roadside assistance coverage. Booth's pet-friendly office also assists clients who are looking to acquire life, health, or property insurance policies. As a business owner himself, he is passionate about helping small businesses in protecting their financial dreams.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (373)
Facebook
4.9 / 5 (33)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Lowell

Why choose this provider?

Angela Westen Insurance Agency provides the best products and services to families, individuals, and business owners in Massachusetts. It offers car insurance plans to protect vehicle owners and drivers from financial losses caused by accidents. The company also processes home and apartment, workers' compensation, and general liability insurance. In addition, it handles notarization and individual tax preparation. The independent agency has been in the insurance industry for 18 years. It works with various carriers, including Travelers, Quincy Mutual, and Encompass.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
New Bedford

Why choose this provider?

Tetrault Insurance Agency, Inc., has been providing customized policies in Massachusetts since 1980. It carries a wide range of personal line products, including car insurance plans. The independent company furnishes comprehensive, collision, bodily injury, and personal injury protection coverages to secure reimbursements for property damages and medical expenses caused by accidents. Substitute transportation and towing and labor coverages are also available. Tetrault Insurance Agency also offers life and homeowners' insurance. Company president Paul Tetrault has been an insurance broker for over four decades.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Worcester

Why choose this provider?

Mainstream Insurance Agency Inc. provides an array of personal products in Massachusetts. It caters to vehicle owners and drivers, helping them obtain car insurance plans. The business offers property damage, bodily injury liability, collision, and comprehensive coverages to protect clients from monetary losses due to accidents and theft. Its agents also process motorcycle, condominium, umbrella, and health insurance. In addition, the independent company serves business owners who want to acquire BOP and workers' compensation policies.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Dighton

Why choose this provider?

Farrell Backlund Insurance - Dighton is a family-run agency providing 24/7 assistance to Massachusetts communities. It provides auto insurance policies with a wide range of options and coverage, including personal injury protection, substitute transportation, medical payments, property damage, and bodily injury caused by uninsured/underinsured automobiles. Its team of agents evaluates individual circumstances, compares offers from different carriers, and educates clients about their policies. The agency has supported various community organizations and projects, such as Our Daily Bread, Soule Homestead, and NAACP Empowerment Programs.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Facebook
4.8 / 5 (91)
Google
5.0 / 5 (6)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Fall River

Why choose this provider?

Donald J. Medeiros Insurance Agency is an independently owned and operated business serving Massachusetts. It offers auto insurance policies that can include liability coverage for an individual's financial responsibility for injuring others and comprehensive coverage for the reimbursement of losses and damages. Its team of independent agents compares policies from multiple insurance carriers, including Hagerty, Plymouth Rock Assurance, and Union Mutual. The agency also provides insurance coverage options for motorhomes, collector cars, and personal watercrafts.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.7 / 5 (144)
Facebook
4.9 / 5 (40)
Yelp
3.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Mansfield

Why choose this provider?

Barrows Insurance Agency is a family-owned and independent company operating in Massachusetts. It assists individuals in choosing for an auto insurance policy from multiple carriers such as National Grange, Bristol West, and Andover Companies. The coverage options can include property damage liability, umbrella policies, and medical or personal injury protection. Insurance plans are also available for motorcycles, trucks, and classic cars. In addition to offering notary services, the agency supports various community organizations such as United Way, Mansfield Food Pantry, and Together We Can.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (74)
Facebook
4.8 / 5 (69)
Yelp
3.5 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Fall River

Why choose this provider?

Stafford & Company serves the insurance needs of individuals, families, and business owners in Massachusetts. It provides financial protection through its customized car insurance policies. The independent agency offers collision, comprehensive, and additional travel expense coverages. Roadside assistance, substitute transportation, and new car replacement coverages are also available. Its agents process other protection plans, such as life, homeowners', umbrella, and flood insurance. Founded in 1881, Stafford & Company gives back to the community by supporting various organizations, including YMCA Southcoast and the SHARE Foundation.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (11)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Lynn

Why choose this provider?

Duffy Insurance is an independent agency that serves individuals, families, and business owners in Massachusetts. It carries a wide range of personal products, including the best car insurance plans. The company crafts personalized coverages to provide financial protection in case of theft and vehicle collisions. Its agents also process life, homeowners', and master condo insurance. They work with multiple carriers, such as Foremost, Pilgrim, Progressive, CNA Surety, and Travelers. Duffy Insurance has been operating for 25 years.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Malden

Why choose this provider?

Paul T. Murphy Insurance Agency provides risk management solutions to individuals and families in Massachusetts. Its personal lines of insurance products include car policies. The full-service company offers customized policies for clients that may include coverage for bodily injury, personal injury protection, and property damage. Collision, comprehensive, towing and labor, and substitute transportation coverage options are also available. Additionally, its agents process life, home, and flood insurance. They work with multiple carriers, such as Foremost, Progressive, and Travelers. The independent agency has been operating for more than three decades.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (163)
Facebook
4.9 / 5 (52)
Yelp
4.0 / 5 (9)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Paxton

Why choose this provider?

Conte Insurance Agency, Inc., is a family-owned and family-operated business serving Massachusetts. It crafts customized car insurance plans to protect vehicle drivers and owners from financial losses caused by unexpected events like theft and accidents. Its agents help policyholders file claims for medical expenses and property damages. They also offer motorcycle and yacht insurance. In addition, they handle annual policy reviews and notary services. The independent agency has been in the insurance industry for over 50 years.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (22)
Facebook
5.0 / 5 (14)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Quincy

Why choose this provider?

Marchionne Insurance is a family-owned and family-operated business serving Massachusetts. It carries various of personal products, including car insurance plans. The full-service agency crafts personalized coverages to protect vehicle owners and drivers from monetary losses due to unforeseen events like accidents and theft. Its agents assist policyholders in filing claims for medical expenses and damaged properties. They also offer home and condominium insurance. Marchionne Insurance is an independent company that has been in the industry since 1949.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.7 / 5 (40)
Facebook
4.7 / 5 (23)
Yelp
4.0 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Fall River

Why choose this provider?

The Lapointe Insurance Agency is a company that has been providing the best services to Massachusetts for more than 50 years. It assists individuals who are looking to acquire an auto insurance policy, including teenagers who just got their driver's license or those who do not have a perfect driving record. Special coverage options are available for classic, collectible, or custom vehicles. The agency's president, William Lapointe, is a Chartered Property Casualty Underwriter who specializes in interpreting insurance contracts.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Lynnfield

Why choose this provider?

Philbin Insurance Group is an independent agency serving families and individuals in Massachusetts. It offers car insurance plans, which include collision, comprehensive, bodily injury, and property damage liability coverages. Rental reimbursement, gap, and towing and labor coverages are also available. The company creates customized policies to protect vehicle owners and drivers from financial losses caused by accidents, fire, theft, and vandalism. Its agents also process life, flood, and umbrella insurance. The family-owned and family-operated business was established in 1989.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.2

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Spencer

Why choose this provider?

David F. Kelley Insurance Agency, Inc., is a family-owned and family-operated company that serves individuals, families, and businesses in Massachusetts. Since 1974, it has been offering personal and commercial auto insurance plans that protect clients and their vehicles from losses due to unforeseen circumstances. These policies may include property damage, medical payment, bodily injury liability, and uninsured/underinsured motorist coverage. The agency also handles services like policy changes, payment processing, and auto ID card requests through its website.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (12)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Boston

Why choose this provider?

Bender Hatch Insurance is a fourth-generation agency serving individuals, families, and businesses in Massachusetts. It offers different types of auto insurance coverages such as collision, comprehensive, bodily injury liability, property damage liability, and uninsured and underinsured motorist protection. Personal umbrella insurance plans are also available for clients who want a third layer of protection for their cars or homes. Its team of independent agents represents a wide range of insurance companies including Plymouth Rock Assurance, Quincy Mutual Group, and Advantage Group, LLC.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
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FAQs

  • Introduction

    A way to stay protected while on the road, car insurance offers a financial safety net should accidents occur, regardless of who's at fault. The right car insurance agency can be very valuable, providing a way to purchase an ideal level of auto insurance coverage for personal circumstances. Agencies can help customers select the most beneficial coverage options while saving money on their insurance plan. With help from a qualified agency, it's possible to feel safe and secure behind the wheel.

  • What is car insurance?

    Car insurance is a form of insurance that can cover damages to cars, drivers, passengers, and other property when an accident occurs. If another car crashes into a driver, or if a driver causes an accident, car insurance will pay most or all of the cost of repairs.

  • How does car insurance work?

    Car insurance functions in a way similar to other insurance policies. In exchange for a monthly premium payment, an insurance company assumes liability should an accident occur up to the coverage levels specified in a prearranged policy. This means if an accident occurs, the driver won't have to pay the full cost of repairs out of pocket.

  • What does car insurance cover?

    Car insurance coverage can vary from one plan to another. It typically includes coverage for damages to a vehicle from accidents, medical expenses for people injured in accidents, and related costs after accidents with uninsured drivers. Some policies may cover additional perks, such as roadside assistance or a rental car during post-accident repairs.

  • Does car insurance cover theft?

    Comprehensive car insurance generally includes theft protection. This means if a car is stolen and isn't recovered, the insurance agency will pay for the value of the car. However, comprehensive insurance that covers theft is optional coverage.

  • How does a car insurance deductible work?

    A deductible is an amount that must be paid out of pocket before insurance coverage is applied. If a driver with a $1,000 deductible gets in an accident that causes $10,000 in damage, the driver must pay $1,000 and the insurance company pays the remaining $9,000. Deductibles amounts vary between coverage types.

  • Do you need insurance to register a car?

    Yes, drivers need a valid car insurance policy to register a vehicle in most U.S. states. Car insurance is a legal obligation, and the DMV may suspend registration if insurance isn't maintained. Some banks and other lenders may also require a certain level of insurance before funding an auto loan.