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Best Water Damage Restoration Services in Cambridge

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Mass Water Damage Restoration logo
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Mass Water Damage Restoration

Revere, MA 02151
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  • Mold Remediation
  • Water Damage Repair

Business Description

Since 1999, Mass Water Damage Restoration has been offering various services to restore homes and offices in Cambridge damaged by water-related incidents. Its technicians evaluate the situation and then develop ideas and plans on how to accomplish the job. They clean up the remaining water, dry affected structures, mitigate damages, and immediately repair properties. In addition to water damage recovery, the company provides mold remediation, asbestos testing, and removal. Its technicians provide detailed reports to customers upon completion of every job.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
HomeAdvisor
4.9 / 5 (55)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
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Newton Fire & Flood logo
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Newton Fire & Flood

1191 Washington St, West Newton, MA 02465
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  • 24/7

Business Description

Newton Fire & Flood is a property improvement and repairs company that serves residential and commercial clients in Cambridge and surrounding communities. The company works on restoring properties following flood, water, smoke, fire, or mold damage. Its technicians assess the extent of damages to the property, determine how much cannot be salvaged, and provide documentation on their findings. Newton Fire & Flood also repairs pipes and HVAC systems and performs mold remediation to prevent further damage to the property.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Angi
4.6 / 5 (68)
Google
4.6 / 5 (40)
Yelp
4.0 / 5 (27)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Northeast Water Remediation, Inc. logo
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Northeast Water Remediation, Inc.

Marlborough, MA 01752
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  • 24/7
  • Water Damage Repair

Business Description

Northeast Water Remediation Inc. is a damage restoration company that serves residents in Cambridge and nearby metros. It specializes in water damage restoration, with its staff handling the restoration process from extracting standing water to dehumidifying affected areas. The company also performs repair work for water-damaged structures, as well as deodorizing and disinfecting affected areas to remove odors and stop mold growth. Northeast Water Remediation has been in business since 2014 and is an IICRC-certified company.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
HomeAdvisor
4.3 / 5 (65)
Google
4.8 / 5 (32)
Yelp
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Paul Davis Restoration of Newton logo
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Paul Davis Restoration of Newton

103 Adams St, Newton, MA 02458
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  • 24/7

Business Description

Paul Davis Restoration of Newton is part of a franchise system founded in 1966 that offers water damage restoration services to residents and business owners in Cambridge. Its professional technicians are available at any time of the day to dry, clean, and sanitize houses damaged by floods, excessive water runoffs, overflowing washing machines, and leaking roofs. Independently owned and operated, Paul Davis Restoration of Newton offers other emergency cleanup and restoration services, such as fire damage restoration and mold remediation.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (7)
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
RestorePro logo
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RestorePro

21A Sixth Rd, Woburn, MA 01801
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  • Smoke & Fire Restoration
  • Water Damage Repair
  • Sewage Damage Cleanup

Business Description

RestorePro has been providing a wide range of restoration services to residential and commercial areas in Cambridge and the neighboring areas since 1997. Its technicians utilize various equipment and procedures in conducting a thorough inspection of the damage, water extraction, and drying of surfaces. The company operates on a 24/7 emergency service and provides immediate response to prevent further damage to the property. Other services include biohazard cleaning, including crime scenes, sewages, and vandalism. RestorePro is a member of The Restoration Industry Association.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
HomeAdvisor
4.8 / 5 (28)
Google
4.7 / 5 (18)
Yelp
3.5 / 5 (13)

(+2 additional sources)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
ServiceMaster Disaster Associates, Inc. logo
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ServiceMaster Disaster Associates, Inc.

228 Main St, Stoneham, MA 02180
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  • Mold Remediation
  • Smoke & Fire Restoration
  • 24/7
  • Water Damage Repair

Business Description

Established in 1989, ServiceMaster Disaster Associates, Inc. serves clients in Cambridge. The company handles various types of damage restoration work, including water, fire, and mold damage remediation. Its technicians assess the types and extents of water damage and then proceed with water extraction using industry-standard equipment. Additionally, dehumidification equipment is used to extract moisture from affected materials. If necessary, mold removal is also done on the premises. The company's crew is available 24/7 to respond to water damage emergencies.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.5 / 5 (182)
Facebook
4.5 / 5 (57)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
SERVPRO of Boston Downtown / Back Bay / South Boston and SERVPRO of Dorchester logo
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SERVPRO of Boston Downtown / Back Bay / South Boston and SERVPRO of Dorchester

Boston, MA
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  • Mold Remediation
  • Smoke & Fire Restoration
  • 24/7
  • Water Damage Repair

Business Description

SERVPRO of Boston Downtown / Back Bay / South Boston and SERVPRO of Dorchester is a team of restoration specialists who assist individuals and businesses in Cambridge. Covered in its range of services is water damage restoration. Its technicians use infrared cameras and hygrometers to locate and measure moisture, and they utilize truck-mounted extraction units and gas-powered pumps to remove water. They also take care of drying, dehumidifying, and cleaning affected areas. Company general manager Jake Hart has over 20 years of disaster restoration experience.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (81)
Facebook
5.0 / 5 (13)
Yelp
4.5 / 5 (12)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
SERVPRO of Cambridge/Belmont logo
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SERVPRO of Cambridge/Belmont

67 Smith Place, Cambridge, MA 02138
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Business Description

SERVPRO of Cambridge/Belmont is a full-service cleaning and remediation business that performs water damage restorations in Cambridge. The company is locally owned and operated, and it provides 24/7 assistance for all water damage emergencies. Services include contents pack-outs and cleaning, standing water extractions with pumps and wet vacs, dehumidifying and air blowing, mold detection and removal, and sanitizing of all affected areas. All technicians are SERVPRO: Cleaned certified, and the business is licensed and insured.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Facebook
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
SERVPRO of Jamaica Plain / Roxbury logo
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SERVPRO of Jamaica Plain / Roxbury

A 202 Washington Street Suite 338, Brookline, MA 02446
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Business Description

SERVPRO of Jamaica Plain/Roxbury restores damaged residential and commercial properties in Cambridge. Its team of technicians is available day and night, responding to water-related disasters such as burst pipes and storm flooding. It uses industry-standard water extractors, dehumidifiers, and sanitizing agents to bring structures to their pre-loss conditions. This locally owned franchise with national resources is led by project manager John Brandao, who possesses over 22 years of experience in home improvement, management, and customer service.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.4
Google
5.0 / 5 (6)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Target Fire And Water Damage Restoration logo
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Target Fire And Water Damage Restoration

2001 Beacon St, Brighton, MA 02135
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  • Storm Damage Repair
  • Mold Remediation
  • Smoke & Fire Restoration
  • 24/7
  • Water Damage Repair

Business Description

Target Fire and Water Damage Restoration has been providing residential and commercial services to property owners in the Cambridge area for over 10 years. It offers restoration and clean-up services for damage caused by water, storms, fire, and mold. It employs a water damage restoration procedure that involves cleaning, assessment, instruction, drying, and reconstruction. It conducts smoke odor and soot removal, sump pump repair, crime scene clean-up, asbestos removal, and air duct cleaning. The company is composed of technicians that are licensed by the IICRC.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (28)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
TMP Cleaning & Restoration Services Inc. logo
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TMP Cleaning & Restoration Services Inc.

80 New Salem St, 5, Wakefield, MA 01880
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  • 24/7

Business Description

TMP Cleaning & Restoration Services Inc. is a family-owned and operated company serving the Cambridge metro and its surrounding areas since 1988. It provides 24/7 water damage restoration emergency services, including water extraction, moisture testing, anti-microbial treatment, content pack-out, and basement pumping. In addition, it provides mold remediation, structural renovation, sewage cleanup and odor control, and property management and disaster planning. TMP Cleaning & Restoration Services Inc. attends to both residential and commercial properties.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.1
Google
4.4 / 5 (7)
Yelp
1.0 / 5 (1)
HomeAdvisor
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
UCM Services Newton logo
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UCM Services Newton

Monastery Road, Boston, MA 02135
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  • 24/7
  • Water Damage Repair

Business Description

UCM Services Newton is a business serving commercial and residential clients in Cambridge. It offers tailored water damage restoration services, which include water removal, carpet cleaning, disinfection, and deodorization. Its team utilizes eco-friendly products in its operations to avoid harming the environment and reduce allergic reactions. The drying process includes contents restoration to avoid further mold and mildew damage. The company also specializes in cleaning different areas and components of a property, such as carpets, hardwood floors, and HVAC systems.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Water Fire Fix logo
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Water Fire Fix

198 Tremont St, #404, Boston, MA 02116
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  • 24/7
  • Water Damage Repair

Business Description

Water Fire Fix is a family-owned and family-operated business providing 24/7 eco-friendly cleanup and restoration services to residential and commercial clients in the Cambridge area. It provides water damage restoration that includes inspection, water extraction, and drying and dehumidification sessions, as well as cleaning and sanitation. In addition, the company conducts fire and smoke damage emergency mitigation and multi-step testing and removal for mold infestations. Water Fire Fix follows the standards of care for the restoration industry set by the IICRC.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
4.5 / 5 (182)
Facebook
4.5 / 5 (57)
Yelp
1.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Back to Providers

Frequently Asked Questions

What do I do after my home has been damaged by water?

In most cases, after your home has been damaged by water, the first thing you should do is attempt to remove as much water as possible by using a mop, wet/dry vac and dehumidifier, and opening windows. The next step is to document any damage with photos, videos and notes. Next, it’s time to call your insurance company. Repairs for some kinds of water damage may be covered by your homeowners’ insurance policy, so filing a claim as soon as possible is imperative. Damage from melting snow or burst pipes, for example, may be covered, while flooding may not, but you won’t know for sure without reviewing plan documents with an insurance agent. Depending on the extent of damage, contacting a water damage restoration company may also be required.

Can I repair my water damaged furniture?

That depends on both the kind of furniture and the extent of the damage. Furniture made from plastic or metal may be easily salvageable, while wood furniture can be more problematic. In general, everything with upholstery should be thrown away, including couches, chairs, and mattresses. For sentimental or valuable pieces that aren’t severely damaged, it may be possible to remove upholstery and padding and have it redone. A professional is recommended to ensure furniture is repaired and appropriately preserved.

How do I get rid of carpet odor from water damage?

Mold is a serious issue that is, unfortunately, quite common after water damage. Treating mold isn’t negotiable. If it’s present, it needs to be addressed as soon as possible. First, dry all areas and remove any items that have traces of mold. If you think there’s a possibility that mold may be in the walls or floors, a professional water damage restoration company is likely necessary.

How do I fix a water damaged wood floor?

Standing water can permanently damage wood floors, so acting fast is essential. Dry all affected areas and remove signs of mold as soon as possible, using tools such as squeegees, mops, and shop vacuums. First, remove all surface water and use a cleaning solution to thoroughly clean boards. Remove any signs of mold, mop up all remaining water, and keep the area thoroughly vented until floors are completely dry. Sanding and refinishing may be required. If the damage appears to be severe, floors can’t be adequately dried using tools available at home, or there are signs of significant corrosion, contact a water damage restoration company.

Does homeowners insurance cover water damage?

In many cases, insurance does cover water damage. This generally applies to incidental water damage, such as flooding from burst pipes. However, certain kinds of water damage likely won’t be covered, which is particularly true for flooding in areas that require separate flood insurance. Always check with your insurance company about policy details before filing a claim.

What is contents restoration?

Contents restoration is very similar to personal property restoration. However, contents restoration is a term that’s used to refer to restoration in a place of business. Depending on the service and any applicable insurance policies, contents restoration might cover items such as office furniture, equipment, and inventory. Items may need to be removed and cataloged before being brought to an off-site restoration location. Typically, the goal is to clean and restore the items so they don’t look or smell damaged.

What type of water damage is covered by homeowners insurance?

While every insurance policy is different, it's usually safe to assume that a homeowners insurance policy will cover sudden and accidental damage that's the result of a plumbing malfunction, such as a ruptured water heater or a burst pipe. Depending on the insurance company and coverage amounts included in the policy, the entire cost of water cleanup and restoration may be covered, or the insurance provider may only help with some of the repairs, such as damp or moldy drywall or ceilings.

Of course, there are many variables involved, and often, many cases in which insurance companies do not cover water damage. For example, if an appliance has been leaking for some time and the homeowner hasn't taken necessary precautions, insurance companies typically aren't willing to cover the cost of water damage that results from a leak. Additionally, most insurance policies don't automatically include coverage for flood damage; however, flood insurance can often be purchased as a supplement to homeowners policies.

Does renters insurance cover water damage?

Just as with homeowners insurance, renters insurance policies vary from provider to provider. While some do include coverage for leaks due to frozen or broken pipes that occur suddenly and accidentally, many policies are quite basic and only cover the cost of personal property lost in a burglary. It's important for renters to take the time to understand what's covered by their insurance, and if their policy doesn't cover water damage, they may want to consider shopping around for supplemental coverage.

In some cases, the property owner's insurance may cover some damages to renters' personal effects in the event of a plumbing emergency or natural disaster. Renters should inquire with their landlord about what exactly their property policy covers to determine if they should purchase additional insurance in case of an unexpected emergency that results in water damage.

What is water mitigation?

Water damage mitigation is the term used to describe actions that may be taken to prevent excessive damage to property and belongings when water-related emergencies occur. It often includes:

  • Removing damaged property, including drywall and flooring
  • Extracting water and drying surfaces
  • Monitoring structural integrity, and taking precautions to prevent further damage, such as laying sandbags outside the home, tarping buildings, and boarding up windows

Water damage restoration is the process that occurs after water has been cleaned up and damages have been assessed. It includes tasks like repairing or replacing drywall and floors, eliminating mold, and testing the air for humidity to ensure no further damage will occur.


Does a home warranty cover water damage?

It depends on the cause. Some scenarios that might be covered by a home warranty include:

  • An appliance, such as the dishwasher or refrigerator, is faulty or wears out before the warranty expires
  • The plumbing wasn't installed correctly and leaks or bursts as a result
  • The roof leaks as a result of wear and tear while under warranty

Will Sheetrock dry out?

While Sheetrock, or drywall, with minor water damage may dry out, in most cases, drywall that's been water-damaged quickly becomes unusable. Once it becomes wet, it softens and its structural integrity may be compromised. Even after drying out, previously damp drywall can have hidden mold growth inside. After drywall gets wet, a water damage restoration pro can assess the damage and recommend the best course of action.

How do I check for water damage?

There are several signs you can watch for in the home to determine if water damage may be present. This includes:

  • Water rings on the ceiling
  • Soft spots on the floor
  • Tile, laminate, wood floors, or countertops that are cracking or warped
  • Warping or discoloration around pipes
  • Rust on the hot water heater or any of the pipes/plumbing throughout the home
  • A moldy or mildewy smell

What is cat 3 water?

Category 3 water is water that contains dangerous contaminants, such as heavy metals, pesticides, or toxic organic waste. This type of water can seep into the home through sewer backups or overflows, or as a result of groundwater overflow or natural disasters. Cat 3 water can be extremely hazardous and as such, removal and cleanup must be completed by water damage restoration professionals.

How long does water damage restoration take?

When it comes to carpet and drywall, homeowners can expect the drying-out process to take a minimum of 72 hours. Once that process is complete, water damage restoration professionals can quickly assess the damage and begin repairs and reconstruction. The amount of time this takes depends on the size of the job, but in most cases, construction on a single room or floor of a home can be completed within one to two weeks.

How bad is water damage to a house?

In some cases, water damage isn't a huge deal. Minor issues, such as a leaky toilet or appliance, can typically be stopped quickly, and damage can be corrected in a matter of hours, provided the leak was caught soon enough. However, when large-scale water damage occurs, the consequences can be detrimental. Leaks that are left untreated, burst pipes or water heaters, natural disasters, and floods can all result in serious damage to the home's structure and may require considerably more money and time to restore.

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