Roblox Litigation: Do You Qualify For a Settlement?

Online game Roblox is one of the most famous names in children’s entertainment, boasting over 97.8 million active daily users and billions of dollars in annual revenue. Its massively multiplayer online world allows its primarily young userbase to interact virtually while experimenting with game design.

However, the platform is rife with controversy, often resulting in extensive legal trouble and lengthy litigation. Roblox Corporation has been at the center of several lawsuits, one of which was a class action in 2023 alleging that the game had deleted valuable items from users’ accounts without compensation.

If you or your children were among the users affected by the company’s moderation policies, you may be eligible for part of a $10 million class-action settlement (“Settlement”). This page will inform you about the details of the Roblox Lawsuit, the proposed Settlement, how you can receive your share, and other options for pursuing financial compensation from Roblox.

Background of the Case

The Roblox Settlement of 2023 is the result of a class-action claim against Roblox alleging that it defrauded users out of content they had purchased.

Roblox thrives on user-generated content (“UGC”), clothing for in-game avatars, playable games, etc., which users buy and sell with in-game currency called Robux. Robux is a virtual currency, but players can only obtain it through in-game sales or purchases with real currency.

Roblox moderators delete UGC that could be considered offensive or harmful to minors, including both clothing and games. When an item is deleted, it disappears from the libraries of all those who previously purchased it. The class-action case alleged that Roblox Corporation did not provide users whose purchases were deleted with a refund in cash or Robux.

Roblox chose to provide the Settlement to affected users to reimburse them for their losses. On September 27, 2023, the Northern District of California granted the final approval of the proposed Settlement agreement, and the decision was issued by the Court on October 5 of the same year. To honor this agreement, Roblox is now legally mandated to provide users with a credit compensating for some of their lost Robux.

Can I Claim Money Under the Roblox Settlement?

If you had a Roblox account before May 11, 2023, and used it to purchase items that were later deleted, you are entitled to a share of the Settlement. You do not need to consult a lawyer or take further action to receive this share.

However, if your account is suspected of suspicious purchasing activity, such as exchanging the same item several times between two parties, you may be ineligible to participate in the Settlement. Likewise, a user will not receive credit for items purchased after they were moderated or sold by them to his/her self. This is because Roblox believes that some of its users were employing their platform to launder money and has therefore excluded those users from the Settlement.

What information do I need to provide to file a claim?

If you have an active and eligible Roblox account, you do not need to do anything. You will automatically receive a refund of Robux to your account. Class members who were owed more than $10 from the settlement had the option to receive their portion in cash. However, the deadline to submit a cash claim form lapsed on August 10, 2023.

What if I failed to submit a claim form?

If you want to submit a cash claim form but failed to do so before the August 10, 2023 deadline, you may discuss your legal options by consulting Edelson PC, the assigned Class Counsel that represents all class members in this lawsuit.

What if I deleted my account?

If you are eligible for the settlement but had deleted your Roblox account, you may look for a Unique Claim ID sent to you by email. This Unique Claim ID is sent to class members via email or their Roblox account's "My Inbox" to determine an estimate of their settlement share. If you did not receive this, it means you are unfortunately ineligible for a share of the settlement.

Do I get more money if I have multiple accounts?

If you had moderated items deleted from multiple accounts, you would receive a credit to each account based on the value of the deleted items. 

Can I file a claim for a deceased person?

If the account of a deceased person is still active, the settlement proceeds will be deposited to their account. If not, the personal representative of the estate of the deceased may be able to claim the settlement on their behalf. The personal representative should contact the Class Counsel, the Edelson PC law firm, to find out what documents are necessary to prove their legal status as the representative of the deceased.

How many Robux will I get?

Your portion of the settlement will be based on the amount of Robux you spent on items from the Avatar Shop, but later moderated or deleted by Roblox, minus any credits or refunds you have already received for these items. If your share of the settlement is $10 or higher, you can choose to receive cash instead of Robux. 

The formula below is used for the calculation of settlement amount:

The exact number will also depend on how much is deducted from the settlement fund for Attorneys’ fees, and the number of class action participants. Unfortunately, your portion will likely be less than the value of the items that you lost.

What if I Don’t Do Anything?

If you do not submit a request for exclusion or a cash payment, you will receive a Robux credit to your account. By accepting that credit, you give up your right to sue Roblox Corporation over your deleted items.

Opted Out and Need an Attorney?

If you decided to opt out of receiving your share of the Roblox settlement in favor of pursuing a lawsuit, the counsel of a professional litigation attorney will be essential to your success. Expertise.com’s legal directory can help you find a lawyer experienced with class actions to shed light on these legal matters.