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Best Water Damage Restoration Services in Muncie

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Altra Dry logo
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Altra Dry

209 West Main Street, Mount Summit, IN 47361
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  • Mold Remediation
  • Water Damage Repair
  • 24/7

Business Description

Altra Dry is a family-owned restoration business serving clients in Muncie. The company, which has been in the industry since 1988, provides a line of services, including water damage restoration, sewage cleanup, frozen and burst pipe cleanup, mold remediation, and biohazard cleanup. Its team of technicians is available 24/7 for flooding and water damage emergencies. Composed of IICRC-certified staff, Alta Dry helps restore properties to pre-loss conditions by removing stand-in water and hidden moisture and sanitizing the infected area.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
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Detail
Bill Hawkey and Associates logo
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Bill Hawkey and Associates

610 Wagner Avenue, Greenville, OH 45331
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  • Water Damage Repair
  • 24/7

Business Description

Bill Hawkey and Associates offers water damage restoration services in the Muncie metro and its adjacent communities. Its services include emergency water extraction, drying out, exterior and interior cleaning, deodorization, and reconstruction. It also provides complete smoke and fire damage restoration, mold remediation, and home improvement services. Bill Hawkey and Associates is a family-owned local company. It is an Indoor Air Quality Association member, and it has been in operation for 30 years.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
––
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Detail
Hays + Sons Complete Restoration logo
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Hays + Sons Complete Restoration

3701 West 8th Street, Muncie, IN 47302
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Business Description

For 38 years, Hays + Sons Complete Restoration has been providing property water restoration and repair services to clients in Muncie. With 140 employees on board along with 120 service vehicles, the family-owned company takes on restoration as a collective passion regardless of the project. Its residential and commercial services include water removal and mitigation—as conducted by its water removal experts who are equipped with infrared cameras. Hays + Sons Complete Restoration has priority service agreements available, where they can be contacted for emergencies 24/7.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.7 / 5 (40)
Facebook
5.0 / 5 (31)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Muncie Water Damage logo
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Muncie Water Damage

1215 Wheeling Avenue, Muncie, IN 47303
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  • 24/7
  • Water Damage Repair

Business Description

Muncie Water Damage is a full-service restoration company that provides water damage mitigation solutions to residential and commercial clients. It helps them deal with the aftermath of floods and sewage backup. The team of professionals uses weighted extraction as their method of removing water, which extracts 65% more water than traditional methods. They also handle mold testing and remediation, crawl space encapsulation and waterproofing, and dehumidifier installations. Muncie Water Damage has been helping homes and businesses with their remediation needs since 1988.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Paul Davis Restoration & Remodeling of North Indianapolis logo
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Paul Davis Restoration & Remodeling of North Indianapolis

9900 Westpoint Drive, Indianapolis, IN 46256
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Business Description

Paul Davis Restoration & Remodeling of North Indianapolis has served Muncie and its surrounding areas for over 55 years. It offers 24-hour water damage repairs and restorations for residential and commercial clients affected by flooding, overflowing toilets, leaks, and backed up sewers. Its services include water removal, reconstruction, and mold remediation. Paul Davis is one of the first networks to work with insurance companies to improve its clean-up and restoration service. It is an early developer of a digital system to assess water losses.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.9
Facebook
5.0 / 5 (7)
Google
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Tri-State Cleaning & Restoration logo
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Tri-State Cleaning & Restoration

711 South H Street, Richmond, IN 47374
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  • Carpet Cleaning
  • Smoke & Fire Restoration
  • Water Damage Repair

Business Description

Tri-State Cleaning & Restoration is a locally owned company that offers disaster solutions to homes and businesses in the Muncie metro. It handles various water damage cases caused by flooding and leaking pipes. The business conduct cleanup and drying services using industry-standard equipment like IAT 75 thermal heat drying system. Its technicians also treat damaged areas to prevent mold growth. They also provide upholstery, tile, and carpet cleaning services. Tri-State Cleaning & Restoration has been in the industry since 2004.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.7 / 5 (63)
Facebook
5.0 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
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Frequently Asked Questions

What do I do after my home has been damaged by water?

In most cases, after your home has been damaged by water, the first thing you should do is attempt to remove as much water as possible by using a mop, wet/dry vac and dehumidifier, and opening windows. The next step is to document any damage with photos, videos and notes. Next, it’s time to call your insurance company. Repairs for some kinds of water damage may be covered by your homeowners’ insurance policy, so filing a claim as soon as possible is imperative. Damage from melting snow or burst pipes, for example, may be covered, while flooding may not, but you won’t know for sure without reviewing plan documents with an insurance agent. Depending on the extent of damage, contacting a water damage restoration company may also be required.

Can I repair my water damaged furniture?

That depends on both the kind of furniture and the extent of the damage. Furniture made from plastic or metal may be easily salvageable, while wood furniture can be more problematic. In general, everything with upholstery should be thrown away, including couches, chairs, and mattresses. For sentimental or valuable pieces that aren’t severely damaged, it may be possible to remove upholstery and padding and have it redone. A professional is recommended to ensure furniture is repaired and appropriately preserved.

How do I get rid of carpet odor from water damage?

Mold is a serious issue that is, unfortunately, quite common after water damage. Treating mold isn’t negotiable. If it’s present, it needs to be addressed as soon as possible. First, dry all areas and remove any items that have traces of mold. If you think there’s a possibility that mold may be in the walls or floors, a professional water damage restoration company is likely necessary.

How do I fix a water damaged wood floor?

Standing water can permanently damage wood floors, so acting fast is essential. Dry all affected areas and remove signs of mold as soon as possible, using tools such as squeegees, mops, and shop vacuums. First, remove all surface water and use a cleaning solution to thoroughly clean boards. Remove any signs of mold, mop up all remaining water, and keep the area thoroughly vented until floors are completely dry. Sanding and refinishing may be required. If the damage appears to be severe, floors can’t be adequately dried using tools available at home, or there are signs of significant corrosion, contact a water damage restoration company.

Does homeowners insurance cover water damage?

In many cases, insurance does cover water damage. This generally applies to incidental water damage, such as flooding from burst pipes. However, certain kinds of water damage likely won’t be covered, which is particularly true for flooding in areas that require separate flood insurance. Always check with your insurance company about policy details before filing a claim.

What is contents restoration?

Contents restoration is very similar to personal property restoration. However, contents restoration is a term that’s used to refer to restoration in a place of business. Depending on the service and any applicable insurance policies, contents restoration might cover items such as office furniture, equipment, and inventory. Items may need to be removed and cataloged before being brought to an off-site restoration location. Typically, the goal is to clean and restore the items so they don’t look or smell damaged.

What type of water damage is covered by homeowners insurance?

While every insurance policy is different, it's usually safe to assume that a homeowners insurance policy will cover sudden and accidental damage that's the result of a plumbing malfunction, such as a ruptured water heater or a burst pipe. Depending on the insurance company and coverage amounts included in the policy, the entire cost of water cleanup and restoration may be covered, or the insurance provider may only help with some of the repairs, such as damp or moldy drywall or ceilings.

Of course, there are many variables involved, and often, many cases in which insurance companies do not cover water damage. For example, if an appliance has been leaking for some time and the homeowner hasn't taken necessary precautions, insurance companies typically aren't willing to cover the cost of water damage that results from a leak. Additionally, most insurance policies don't automatically include coverage for flood damage; however, flood insurance can often be purchased as a supplement to homeowners policies.

Does renters insurance cover water damage?

Just as with homeowners insurance, renters insurance policies vary from provider to provider. While some do include coverage for leaks due to frozen or broken pipes that occur suddenly and accidentally, many policies are quite basic and only cover the cost of personal property lost in a burglary. It's important for renters to take the time to understand what's covered by their insurance, and if their policy doesn't cover water damage, they may want to consider shopping around for supplemental coverage.

In some cases, the property owner's insurance may cover some damages to renters' personal effects in the event of a plumbing emergency or natural disaster. Renters should inquire with their landlord about what exactly their property policy covers to determine if they should purchase additional insurance in case of an unexpected emergency that results in water damage.

What is water mitigation?

Water damage mitigation is the term used to describe actions that may be taken to prevent excessive damage to property and belongings when water-related emergencies occur. It often includes:

  • Removing damaged property, including drywall and flooring
  • Extracting water and drying surfaces
  • Monitoring structural integrity, and taking precautions to prevent further damage, such as laying sandbags outside the home, tarping buildings, and boarding up windows

Water damage restoration is the process that occurs after water has been cleaned up and damages have been assessed. It includes tasks like repairing or replacing drywall and floors, eliminating mold, and testing the air for humidity to ensure no further damage will occur.


Does a home warranty cover water damage?

It depends on the cause. Some scenarios that might be covered by a home warranty include:

  • An appliance, such as the dishwasher or refrigerator, is faulty or wears out before the warranty expires
  • The plumbing wasn't installed correctly and leaks or bursts as a result
  • The roof leaks as a result of wear and tear while under warranty

Will Sheetrock dry out?

While Sheetrock, or drywall, with minor water damage may dry out, in most cases, drywall that's been water-damaged quickly becomes unusable. Once it becomes wet, it softens and its structural integrity may be compromised. Even after drying out, previously damp drywall can have hidden mold growth inside. After drywall gets wet, a water damage restoration pro can assess the damage and recommend the best course of action.

How do I check for water damage?

There are several signs you can watch for in the home to determine if water damage may be present. This includes:

  • Water rings on the ceiling
  • Soft spots on the floor
  • Tile, laminate, wood floors, or countertops that are cracking or warped
  • Warping or discoloration around pipes
  • Rust on the hot water heater or any of the pipes/plumbing throughout the home
  • A moldy or mildewy smell

What is cat 3 water?

Category 3 water is water that contains dangerous contaminants, such as heavy metals, pesticides, or toxic organic waste. This type of water can seep into the home through sewer backups or overflows, or as a result of groundwater overflow or natural disasters. Cat 3 water can be extremely hazardous and as such, removal and cleanup must be completed by water damage restoration professionals.

How long does water damage restoration take?

When it comes to carpet and drywall, homeowners can expect the drying-out process to take a minimum of 72 hours. Once that process is complete, water damage restoration professionals can quickly assess the damage and begin repairs and reconstruction. The amount of time this takes depends on the size of the job, but in most cases, construction on a single room or floor of a home can be completed within one to two weeks.

How bad is water damage to a house?

In some cases, water damage isn't a huge deal. Minor issues, such as a leaky toilet or appliance, can typically be stopped quickly, and damage can be corrected in a matter of hours, provided the leak was caught soon enough. However, when large-scale water damage occurs, the consequences can be detrimental. Leaks that are left untreated, burst pipes or water heaters, natural disasters, and floods can all result in serious damage to the home's structure and may require considerably more money and time to restore.

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