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Best Water Damage Restoration Services in Evanston

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A 911 Cleanup logo
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A 911 Cleanup

Evanston, IL
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  • 24/7

Business Description

A 911 Cleanup is a service provider that offers its expertise to clients in Evanston. It provides water, fire, and storm damage cleanup and restoration. Its team works on residential and commercial water damages caused by sump pump failure, plumbing bursts, and floods. The company also attends to carpet cleaning and remodel cleaning matters. It is available for 24/7 emergency service. A 911 Cleanup answers to the needs of its clients regardless of its size and complexity.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
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AFC Services Inc. logo
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AFC Services Inc.

836 S Northwest Hwy, Unit D, Barrington, IL 60010
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  • 24/7
  • Water Damage Repair

Business Description

Established in 1997, AFC Services Inc. is a local water damage restoration company serving residential and commercial clients in Evanston and the surrounding areas. Its services include water cleanup, weather cleanup, flood remediation, floor restoration, and remodeling. After every project, its technicians monitor and document the drying progress through daily moisture meter readings to ensure all building materials return to normal levels of moisture. One of its goals is to leave clients' properties in better shape than before any disaster occurred.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.2
Google
4.5 / 5 (17)
Yelp
5.0 / 5 (4)
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Aloha Restoration, Co. logo
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Aloha Restoration, Co.

713 Rose Rd, Lake Zurich, IL 60047
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  • Smoke & Fire Restoration

Business Description

Aloha Restoration, Co., serves clients in Evanston and the surrounding areas. The company provides water restoration and mitigation services. For clients dealing with sewage water and floodwater from ground sources, Aloha Restoration's technicians utilize a more stringent disinfection process to prevent the chance of bacteria and mold growth. The company also handles cases of fire and smoke damage. Aside from its restoration services, the company assists with home interior remodeling and specializes in kitchens, bathrooms, and basements.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.4
Google
4.3 / 5 (38)
HomeAdvisor
4.6 / 5 (18)
Facebook
4.7 / 5 (14)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
CJs Cleaning Service logo
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CJs Cleaning Service

848 Dodge Ave, Evanston, IL 60202
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Business Description

CJs Cleaning Service Evanston offers water damage restoration services to commercial, residential, and industrial facilities in the Evanston area. Since its establishment in 2012, it has provided emergency flood damage restoration and home cleanup. Its team of professionals inspects flood damage, removes water, dries structures, and dehumidifies an establishment. It also takes on decontamination and the removal of water-damaged drywall, baseboard and trim, flooring, fixture, and appliance. The company also aids in water emergencies such as sewage backup and toilet overflow.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (6)
HomeAdvisor
5.0 / 5 (4)
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Cleanable Solutions logo
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Cleanable Solutions

3745 West Montrose Avenue, Chicago, IL 60618
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  • Water Damage Repair

Business Description

Cleanable Solutions provides restoration solutions to commercial and residential properties in the Evanston metro. One of its services is water damage restoration, which includes water extraction, carpet and padding removal, structural drying, and dehumidification. The company deals with different water damage cases caused by broken water pipes, excessive rainwater, and sewage seepage. Its IICRC-certified technicians also perform flooring installation, drywall repair, cabinet refinishing, and painting. Cleanable Solutions has been in the industry for more than a decade.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Green Restoration Inc. logo
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License Verified:

IICRC

Green Restoration Inc.

Chicago, IL
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Business Description

Green Restoration Inc. has been offering full-scale damage restoration and sanitation services to commercial and residential property owners around Evanston since 2018. The company's water damage restoration specialists respond to emergencies involving water-damaged properties. They begin the restoration process by evaluating the extent of the damage to the building and its contents. They also offer pack-out and content cleaning services and conduct comprehensive structural drying while monitoring the process to guarantee its effectiveness. Additional solutions include fire and smoke damage restoration and odor removal services.

License Verified:

IICRC

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
5.0 / 5 (52)
Yelp
4.5 / 5 (49)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Green Star Pro Cleaning, Restoration, Remediation logo
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Green Star Pro Cleaning, Restoration, Remediation

Deerfield, IL 60015
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  • Carpet Cleaning
  • Mold Remediation
  • Water Damage Repair

Business Description

Green Star Pro Cleaning, Restoration, Remediation is a business serving Evanston and surrounding communities. It offers commercial and residential water damage restoration services using tools and equipment like moisture detectors, infrared cameras, submersible & gas-powered pumps, and truck-mounted and portable extraction units. Aside from applying deodorization and disinfection products, its team utilizes advanced drying equipment such as high-speed air movers and industrial-grade dehumidifiers. The company also provides flood restoration, carpet installation, and tile & grout cleaning services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Insurance Restoration Services, Inc. logo
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Insurance Restoration Services, Inc.

Evanston, IL
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  • 24/7

Business Description

Insurance Restoration Services, Inc., serves residential, commercial, and industrial clients from Evanston and the surrounding areas. It provides 24-hour water damage restoration services through the use of specialized equipment such as water extraction units, high-volume pumps, dehumidifiers, air movers, and deodorization and disinfection products. It also preserves water-damaged documents, artworks, heirlooms, and keepsakes through freeze-drying techniques. Insurance Restoration Services, Inc. has been in operation for more than 27 years. The company's technicians are certified through the IICRC.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Premier Restoration Chicago logo
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Premier Restoration Chicago

8133 Austin Avenue, Morton Grove, IL 60053
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Business Description

Premier Restoration Chicago offers water damage restoration near Evanston. The company has helped thousands of residential homeowners and commercial property owners with their standing and flood water issues throughout Chicagoland over the years. Additionally, Premier Restoration Chicago offers fire and mold mitigation and cleanup. Its fast approach lets it get out to the scene of the disaster fast, so that damage is minimized. COVID-19 sanitation and cleanup services are also available.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (25)
Yelp
5.0 / 5 (8)
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Quality Assurance Restoration logo
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Quality Assurance Restoration

7125 West Gunnison Street, Harwood Heights, IL 60706
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  • Smoke & Fire Restoration
  • 24/7
  • Water Damage Repair

Business Description

Quality Assurance Restoration is a family-owned and family-operated company that has been serving the residents of Evanston since 2017. It deals with water damage caused by floods, broken pipes, roof leaks, sewage overflows, or faulty faucets. Its water damage restoration process involves drying the wet materials, eliminating air moisture, and extracting water buildups behind a property's walls, flooring, vents, and HVAC systems. It also performs fire and smoke damage restoration, odor control, and hoarding cleanup.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Yelp
5.0 / 5 (28)
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Romexterra Construction logo
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Romexterra Construction

750 Annoreno Dr, Addison, IL 60101
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  • Mold Remediation
  • 24/7

Business Description

Romexterra Construction is a family-owned and operated restoration company. It has been catering to residential and commercial customers in Evanston and the surrounding communities since 2003. Its technicians can perform water damage restoration services to properties that have been facing water-related problems such as leaks, floods, or plumbing overflows. The company also restores properties damaged by storms, fires, and molds. Romexterra Construction and its technicians are certified by the Institute of Inspection, Cleaning, and Restoration Certification.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6
Google
4.8 / 5 (155)
Facebook
4.7 / 5 (77)
Yelp
4.5 / 5 (29)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
ServiceMaster Disaster Clean up Services logo
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License Verified:

IICRC

ServiceMaster Disaster Clean up Services

1667 S Mt Prospect Rd, Des Plaines, IL 60018
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  • 24/7

Business Description

ServiceMaster Disaster Clean Up Services is a restoration business that delivers a broad range of services to both residential and commercial clients residing in Evanston and the surrounding areas. With more than 20 years of experience in the industry, it is equipped to restore properties damaged by water due to leaks, flooding, or burst pipes. ServiceMaster's team of technicians also offers various specialty services, such as air duct cleaning, hoarding cleanup, home remodeling, painting, boarding up, and tarping.

License Verified:

IICRC

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
Servpro of Winnetka / Wilmette / Skokie logo
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Servpro of Winnetka / Wilmette / Skokie

3638 Oakton Street, Skokie, IL 60076
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  • 24/7
  • Water Damage Repair

Business Description

SERVPRO of Winnetka / Wilmette / Skokie is a team of IICRC-certified technicians who serve Evanston and the neighboring communities. Its range of services includes water damage restoration, which involves a property assessment, water removal and extraction, and drying and dehumidification. Its crew also removes odors using fogging equipment and industrial-grade air scrubbers, and they also perform antibacterial and antimicrobial treatments. SERVPRO of Winnetka / Wilmette / Skokie, which also offers mold remediation assistance, has been in service for more than 12 years.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6
Yelp
4.5 / 5 (14)
Google
5.0 / 5 (2)
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Back to Providers

Frequently Asked Questions

What do I do after my home has been damaged by water?

In most cases, after your home has been damaged by water, the first thing you should do is attempt to remove as much water as possible by using a mop, wet/dry vac and dehumidifier, and opening windows. The next step is to document any damage with photos, videos and notes. Next, it’s time to call your insurance company. Repairs for some kinds of water damage may be covered by your homeowners’ insurance policy, so filing a claim as soon as possible is imperative. Damage from melting snow or burst pipes, for example, may be covered, while flooding may not, but you won’t know for sure without reviewing plan documents with an insurance agent. Depending on the extent of damage, contacting a water damage restoration company may also be required.

Can I repair my water damaged furniture?

That depends on both the kind of furniture and the extent of the damage. Furniture made from plastic or metal may be easily salvageable, while wood furniture can be more problematic. In general, everything with upholstery should be thrown away, including couches, chairs, and mattresses. For sentimental or valuable pieces that aren’t severely damaged, it may be possible to remove upholstery and padding and have it redone. A professional is recommended to ensure furniture is repaired and appropriately preserved.

How do I get rid of carpet odor from water damage?

Mold is a serious issue that is, unfortunately, quite common after water damage. Treating mold isn’t negotiable. If it’s present, it needs to be addressed as soon as possible. First, dry all areas and remove any items that have traces of mold. If you think there’s a possibility that mold may be in the walls or floors, a professional water damage restoration company is likely necessary.

How do I fix a water damaged wood floor?

Standing water can permanently damage wood floors, so acting fast is essential. Dry all affected areas and remove signs of mold as soon as possible, using tools such as squeegees, mops, and shop vacuums. First, remove all surface water and use a cleaning solution to thoroughly clean boards. Remove any signs of mold, mop up all remaining water, and keep the area thoroughly vented until floors are completely dry. Sanding and refinishing may be required. If the damage appears to be severe, floors can’t be adequately dried using tools available at home, or there are signs of significant corrosion, contact a water damage restoration company.

Does homeowners insurance cover water damage?

In many cases, insurance does cover water damage. This generally applies to incidental water damage, such as flooding from burst pipes. However, certain kinds of water damage likely won’t be covered, which is particularly true for flooding in areas that require separate flood insurance. Always check with your insurance company about policy details before filing a claim.

What is contents restoration?

Contents restoration is very similar to personal property restoration. However, contents restoration is a term that’s used to refer to restoration in a place of business. Depending on the service and any applicable insurance policies, contents restoration might cover items such as office furniture, equipment, and inventory. Items may need to be removed and cataloged before being brought to an off-site restoration location. Typically, the goal is to clean and restore the items so they don’t look or smell damaged.

What type of water damage is covered by homeowners insurance?

While every insurance policy is different, it's usually safe to assume that a homeowners insurance policy will cover sudden and accidental damage that's the result of a plumbing malfunction, such as a ruptured water heater or a burst pipe. Depending on the insurance company and coverage amounts included in the policy, the entire cost of water cleanup and restoration may be covered, or the insurance provider may only help with some of the repairs, such as damp or moldy drywall or ceilings.

Of course, there are many variables involved, and often, many cases in which insurance companies do not cover water damage. For example, if an appliance has been leaking for some time and the homeowner hasn't taken necessary precautions, insurance companies typically aren't willing to cover the cost of water damage that results from a leak. Additionally, most insurance policies don't automatically include coverage for flood damage; however, flood insurance can often be purchased as a supplement to homeowners policies.

Does renters insurance cover water damage?

Just as with homeowners insurance, renters insurance policies vary from provider to provider. While some do include coverage for leaks due to frozen or broken pipes that occur suddenly and accidentally, many policies are quite basic and only cover the cost of personal property lost in a burglary. It's important for renters to take the time to understand what's covered by their insurance, and if their policy doesn't cover water damage, they may want to consider shopping around for supplemental coverage.

In some cases, the property owner's insurance may cover some damages to renters' personal effects in the event of a plumbing emergency or natural disaster. Renters should inquire with their landlord about what exactly their property policy covers to determine if they should purchase additional insurance in case of an unexpected emergency that results in water damage.

What is water mitigation?

Water damage mitigation is the term used to describe actions that may be taken to prevent excessive damage to property and belongings when water-related emergencies occur. It often includes:

  • Removing damaged property, including drywall and flooring
  • Extracting water and drying surfaces
  • Monitoring structural integrity, and taking precautions to prevent further damage, such as laying sandbags outside the home, tarping buildings, and boarding up windows

Water damage restoration is the process that occurs after water has been cleaned up and damages have been assessed. It includes tasks like repairing or replacing drywall and floors, eliminating mold, and testing the air for humidity to ensure no further damage will occur.


Does a home warranty cover water damage?

It depends on the cause. Some scenarios that might be covered by a home warranty include:

  • An appliance, such as the dishwasher or refrigerator, is faulty or wears out before the warranty expires
  • The plumbing wasn't installed correctly and leaks or bursts as a result
  • The roof leaks as a result of wear and tear while under warranty

Will Sheetrock dry out?

While Sheetrock, or drywall, with minor water damage may dry out, in most cases, drywall that's been water-damaged quickly becomes unusable. Once it becomes wet, it softens and its structural integrity may be compromised. Even after drying out, previously damp drywall can have hidden mold growth inside. After drywall gets wet, a water damage restoration pro can assess the damage and recommend the best course of action.

How do I check for water damage?

There are several signs you can watch for in the home to determine if water damage may be present. This includes:

  • Water rings on the ceiling
  • Soft spots on the floor
  • Tile, laminate, wood floors, or countertops that are cracking or warped
  • Warping or discoloration around pipes
  • Rust on the hot water heater or any of the pipes/plumbing throughout the home
  • A moldy or mildewy smell

What is cat 3 water?

Category 3 water is water that contains dangerous contaminants, such as heavy metals, pesticides, or toxic organic waste. This type of water can seep into the home through sewer backups or overflows, or as a result of groundwater overflow or natural disasters. Cat 3 water can be extremely hazardous and as such, removal and cleanup must be completed by water damage restoration professionals.

How long does water damage restoration take?

When it comes to carpet and drywall, homeowners can expect the drying-out process to take a minimum of 72 hours. Once that process is complete, water damage restoration professionals can quickly assess the damage and begin repairs and reconstruction. The amount of time this takes depends on the size of the job, but in most cases, construction on a single room or floor of a home can be completed within one to two weeks.

How bad is water damage to a house?

In some cases, water damage isn't a huge deal. Minor issues, such as a leaky toilet or appliance, can typically be stopped quickly, and damage can be corrected in a matter of hours, provided the leak was caught soon enough. However, when large-scale water damage occurs, the consequences can be detrimental. Leaks that are left untreated, burst pipes or water heaters, natural disasters, and floods can all result in serious damage to the home's structure and may require considerably more money and time to restore.

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