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Best Used Car Dealerships in Downers Grove

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1815 West Ogden Avenue, Downers Grove, IL 60515
Downers Grove, IL 60515

Packey Webb Ford is a family-owned used car dealership that has served customers in the greater Downers Grove area since 1962. The dealership carries a wide range of pre-owned vehicles for private and commercial use, including Bronco, Explorer, Ranger, Mustang, and Escape model Fords. Packey Webb Ford offers trade-ins, vehicle sales, and financing for eligible customers. The company services cars and provides a lifetime limited warranty coverage on all used vehicles.

1815 West Ogden Avenue, Downers Grove, IL 60515
Downers Grove, IL 60515

Website(866) 496-6602

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We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

3 (Best)

Average Review Score:

4.1 / 5 ( Best)

Total Reviews:

1558 (Best)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A

Helpfulness: A+

Detail: A+

Frequently Asked Questions:

Q: Should a used car lot offer warranties?
A: Offering a warranty on a used car gives buyers peace of mind, but lots aren't obligated to do so. They are, however, required by law to inform the buyer if the car comes with a warranty or is being sold “as-is.” Even if a lot doesn't offer a written warranty, state laws can hold dealers responsible for selling vehicles that don't meet basic quality standards.
Q: Is trading in a car profitable for a used car lot?
A: Purchasing a car as a trade-in is almost always profitable for used car lots. Dealers appraise a car's value based on age, mileage, cosmetic damage, and mechanical condition, then offer the customer a rate that's less than the vehicle is worth. Even so, the price is often attractive to buyers who are eager to get rid of the car and buy a new one.
Q: Why do car salesmen use techniques like disappearing to talk to their manager five times during a car sale?
A: In some cases, salespeople disappear to talk to their manager to negotiate a car's price and other terms. This can also be a tactic to wear the customer down, which makes them feel as if they've spent too much time at the dealership to back out of the sale.

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