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2024

Home Appliance Repair Service FAQs

  • Can I repair my own appliances?

    When an appliance is acting up, it’s a good idea to check the manual to troubleshoot common problems. Some appliance repairs can be done without calling a professional, such as:

    • Replacing a refrigerator gasket
    • Replacing an oven door seal
    • Fixing a broken water dispenser or ice maker in a refrigerator
    • Replacing an electric burner
    • Recalibrating an oven thermostat
    • Cleaning a clogged inlet screen on a slow-filling washing machine
    • Checking the drain hose in a washing machine that won’t drain

    Remember that appliances have many delicate components, so if you don’t have the proper tools or you aren’t comfortable tackling a repair, it’s best to turn to a professional.


  • Should a tenant pay for their own appliance repair?

    The responsibility of repairing appliances in a rental property depends on state laws, local ordinances, and the terms of a lease. In areas where landlords aren’t required by law to provide appliances, tenants are usually responsible for the repair. Even if appliances are provided with a rental, the lease agreement may state the landlord is not responsible for maintenance and repair.

  • Can I repair scratches or dents in my stainless steel appliances?

    Fine scratches can be buffed out using a non-abrasive stainless steel cleaner. These come in liquid form or a powder that’s mixed into a paste using water. Apply a small amount of cleanser onto a damp microfiber cloth and gently rub the scratch in the direction of the grain. When the scratch is buffed out, remove any residue and wipe dry. Deeper scratches may require a scratch removal kit that includes abrasive pads of different grits. Follow the kit instructions and rub the grain in one direction. To remove a dent on a stainless steel surface, try a suction-cup dent puller, which you can usually find at automotive parts stores.

  • How do I determine if I should repair or replace a home appliance?

    Some experts suggest replacing a home appliance if the cost of repairing is more than half the price of buying and installing a new one. An appliance that’s nearing the end of its lifespan, or one that frequently needs repairs, may be worth replacing.

    The lifespan of an appliance varies depending on the brand, model, and usage. Typical life spans are:

    • Dishwasher: 9 to 16 years
    • Microwave: 9 years
    • Washer: 8 to 16 years
    • Dryer: 11 to 18 years
    • Gas range: 15 to 23 years
    • Electric range: 13 to 20 years
    • Refrigerator: 10 to 15 years
  • Is a home warranty worth it for home appliances?

    Home warranties may make sense if appliances are expensive to replace or nearing the end of their life span. In some cases, appliances may be covered under a manufacturer’s warranty or a credit card used to purchase the goods, eliminating the need for additional coverage.

  • How do I know if I need to replace a home appliance?

    Before investing in a new appliance, you should consider whether your current appliance’s lifespan can be extended with repairs or better maintenance. In some cases, older appliances may be more costly in the long run than a newer energy-efficient model, which can save you money on utility bills. It also may make sense to invest in a new appliance if it offers more functionality for a busy household or complements a renovation or makeover.

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