311 Media works with small and medium-sized businesses and non-profit organizations in Gainesville. It provides a wide selection of digital marketing services, including SEO. The company helps clients create strategies on how they can improve their search engine rankings, generate more leads, and connect with their target audiences. Its team performs keyword research, email and social media marketing, content authoring, and web design tasks. Some of the agency's clients are Excel Pilates Annapolis and St. Elizabeth the Wonderworker Greek Orthodox Church.