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Best Home Health Care Agencies in Wilmington

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Blue Ridge Home Care, Inc. logo
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Blue Ridge Home Care, Inc.

9 East Loockerman Street, Dover, DE 19901
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Business Description

Blue Ridge Home Care, Inc. provides non-medical home care and assistance services in Wilmington and surrounding communities. It specializes in caring for vulnerable individuals of all ages including post-surgical patients, the elderly, those struggling with illness, and the disabled. Its caregivers offer companion, homemaker, and errand services, such as housekeeping, meal preparation, mobility and transfers, and enrichment activities. Live-in home care services are also offered. Clients can arrange for their preferred service 24/7 through the company's on-call service line.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
1.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Home Instead - Wilmington / Newark, DE logo
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Home Instead - Wilmington / Newark, DE

1701 Shallcross Avenue, Wilmington, DE 19806
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Business Description

Home Instead is a locally owned home health care agency serving Wilmington, Newark, and nearby areas. Bob Bird, president of the Delaware Association of Home and Community Care, established the Wilmington office in 2003. Its caregivers offer a wide range of services for aging adults with medical conditions such as arthritis, diabetes, Alzheimer’s, and Parkinson’s disease. They provide in-home care, senior transportation, and personal care services that include bathroom assistance, grooming, and mobility. Home Instead has launched its Ready To Care program to encourage individuals to make a difference in the lives of seniors.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Facebook
5.0 / 5 (510)
Google
4.0 / 5 (24)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Neighborly Home Care logo
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Neighborly Home Care

1213 North King Street, Wilmington, DE 19801
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Business Description

Neighborly Home Care (NHC) is a home caring service for clients living in Wilmington and nearby cities. The company handles bathing, cooking, cleaning, and companionship for all kinds of customers, especially elderly citizens with conditions like Parkinson's or Alzheimer's. The company offers live-in, 24/7, and hourly care and uses mobile clock-in technology for accurate arrival and departure. It hires its own staff, rather than using contractors, and they have over 25 years of experience altogether.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Facebook
4.0 / 5 (8)
Google
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Open Systems Healthcare - Wilmington, DE logo
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Open Systems Healthcare - Wilmington, DE

3 Mill Road, Wilmington, DE 19806
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Business Description

Open Systems Healthcare - Wilmington, DE, is a home health care agency with more than a decade's worth of experience in the field. The Wilmington office offers personal care services such as light housekeeping, meal preparation, medication reminders, and bathing and toileting assistance. Open Systems Healthcare also has locations in Florida, Philadelphia, and Washington, D.C. These locations offer other home health care services such as pediatric nursing, behavioral health support, home health aides, and occupational therapy.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Facebook
5.0 / 5 (36)
Google
2.0 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Right at Home - New Castle logo
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Right at Home - New Castle

1500 North French Street, Wilmington, DE 19801
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Business Description

Right at Home is a home care agency serving the Greater Wilmington area. It offers a wide range of caregiver services, including Alzheimer's and dementia care services, companionship care and homemaking, non-medical home care, physical assistance, and respite care. The professionals at this company assist seniors and elders 24/7 and undergo a criminal background check for clients' safety. Right at Home also complies with all applicable federal and state guidelines related to the privacy of personal and healthcare information.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.1
Facebook
5.0 / 5 (194)
Google
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Steps Homecare Services logo
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Steps Homecare Services

915 North Madison Street, Wilmington, DE 19801
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Business Description

Steps Homecare Services offers home health care and social services to the citizens of Wilmington. It works to provide consistent and high-quality care to the community, including individuals with intellectual developmental disabilities who may be at high risk for emergency room visits and hospitalization. Steps Homecare Services offers personal or companion care, home health aides including bedside care, mobility training, appointment management, medication reminders, meal preparation, light housekeeping and personal care. It also offers rehabilitative therapies like physical therapy, occupational therapy, and speech therapy.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Visiting Angels' Senior Care and In Home Assisted Living Service in Wilmington, DE logo
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Visiting Angels' Senior Care and In Home Assisted Living Service in Wilmington, DE

1601 Concord Pike, Wilmington, DE 19803
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Business Description

Visiting Angels' Senior Care and In Home Assisted Living Service in Wilmington is an independently owned and operated franchisee of a network of health care agencies, the Living Assistance Services, Inc., that has been providing respite care, companion care, palliative care, and dementia care services in the metro and nearby areas since 1998. Visiting Angels is home to caregivers, home health aides, nursing assistants, and registered nurses who offer housekeeping, safety supervision, and personal hygiene and medication assistance to seniors.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.2
Facebook
5.0 / 5 (31)
Google
3.0 / 5 (12)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
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Frequently Asked Questions

Are home care agencies licensed?

Most, but not all, states require licensing for home care agencies. Licensure usually means that criminal checks will be done on employees and that staff members must be qualified according to state regulations. For example, if someone is doing nursing care, they must have a nursing license or certificate.

Do agencies provide round-the-clock care?

Many do, although the cost for care during non-traditional working hours may be higher.

What are the ADLs?

The activities of daily living, or ADLs, are a way to determine what level of help you need from a caregiver. They include:

  • Toileting and toilet hygiene
  • Bathing and personal grooming of body and hair
  • Dressing and undressing
  • Cooking and eating regular meals
  • Having the mobility to get around your home
  • Being able to move yourself from one spot to another, such as from a bed to a chair or wheelchair, if necessary

What services do home care agencies offer?

Home caregivers may provide a broad range of services related to medical needs as well as ADLs (activities of daily living). Medical help may be in the form of assisting with physical or occupational therapy, planning and taking medications, and skilled nursing.

How do I know if home health care isn’t enough for my loved one?

If you or your loved one is unable to manage most of the ADLs, or needs round-the-clock nursing care, a nursing home may be a better fit. A doctor can help develop a plan of support that addresses concerns realistically, based on what the individual is able to accomplish and what help is needed.

What happens if I don’t like the caregiver I’m assigned?

You should be able to talk to the agency to have another caregiver assigned to you. But be sure you are not acting prematurely. It takes a while for relationships to develop, and you and your new caregiver need to learn to understand one another and determine how to work well together.

Does long-term care insurance pay for home health care?

Although you will need to look at your policy documents to ensure that this is the case, most long-term care may be used to pay for a home caregiver. Some policies will even pay for a family member who provides care. This is something you can find out by looking at your documents or calling your insurance agent.

What happens if my caregiver is sick or goes on vacation?

If you are working with an agency-provided caregiver, they will have substitutes who can come to your home when your regular caregiver is absent. If you are working with an independent caregiver, you have the responsibility for lining up substitute care when needed.

Do caregiving agencies provide financial support?

In terms of whether they will help pay for your care, the answer is probably no, since most home health care agencies are for-profit businesses. But they may have people on staff who are familiar with federal and state programs that can help pay for your care, as well as experts on Medicare, Medicaid, and Veterans Administrations benefits who can assist you in finding financial support.

How do I know exactly what the caregiver is willing to do for me?

Almost all agencies will give you a written care plan. This should include details about the tasks that the caregiver will undertake for you, details about any medical equipment or procedures they will handle, and their general responsibilities. You should also receive a document called the patient’s bill of rights, which will list the responsibilities and rights of your caregiver, the agency, and yourself throughout the relationship.

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