Big Voice Communications delivers PR services to companies and nonprofit organizations in New Haven. The crew handles media relations jobs and runs educational campaigns and product launches. It manages relations with stakeholders and develops strategies to engage diverse and multicultural consumers and build a client's credentials. The team also tackles interactions with other businesses. The agency has worked with Black + Decker and the American College of Osteopathic Family Physicians. A member of the team, Katie O'Dell, is a strategic communicator with a journalism background.