Expertise.com

2024

Last updated:

Best Real Estate Agents in Colorado Springs

Our Recommended Top 20

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls

Our goal is to connect people with the best local professionals. We scored Colorado Springs Real Estate Agents on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.

165Reviewed

107Curated

20Top Picks

Learn about our selection process.

Providers

featured provider = Featured Provider

Website
2075 Research Pkwy, Colorado Springs, CO 80920
  • Buyer Agent
  • Seller Agent

Why choose this provider?

Greg Luczak is the majority owner of Keller Williams Clients' Choice Realty and a local real estate agent serving clients looking to buy or sell homes in Colorado Springs and the surrounding communities. He assists homebuyers at every step of their homeownership journey, from searching for properties to negotiations and closing. He deals with many types of properties, including single-family homes, townhouses, condos, and multi-family complexes. Luczak has been a Realtor since 2009 and has sold over 30 million dollars in volume annually from 2018 to 2020.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Facebook
5.0 / 5 (48)
Zillow
4.7 / 5 (22)
Google
5.0 / 5 (3)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Call for estimate

Profile
1175 Kelly Johnson Boulevard, Colorado Springs, CO 80920
  • Seller Agent
  • Buyer Agent
  • Military Relocation
  • Luxury Agent

Why choose this provider?

Kim Kentera is the founder of The Kentera Team, one of the Keller Williams real estate groups in Colorado Springs. She has lived and worked in the metro for over 20 years. Her real estate skills are amplified by an Engineering Degree from Georgia Tech, which gives her clients an advantage in navigating the complexities of quality home construction. While serving various types of clients, Kim stands out as a distinguished Keller Williams Luxury Agent. Her specialties include military relocation, single-family homes, multi-unit homes, estates and trusts, 1031 exchanges, and investment properties.

License Verified:

License: 100077810

Colorado Department of Regulatory Agencies, Division of Real Estate

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (29)
Facebook
5.0 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Call for quote

Website
1755 Telstar Dr #300, Colorado Springs, CO 80920
  • Seller Agent
  • Buyer Agent
  • Financing

Why choose this provider?

The Daniels Team consists of real estate agents headed by Alan Daniels. The team caters to people in Colorado Springs and the surrounding communities, serving clients looking to buy, sell, and invest in real estate. Its agents use industry-standard systems and technologies and provide a wide selection of options and programs designed to meet the customers' needs. The team has won various awards from RE/MAX before developing their independent brokerage, where they continuously improve their craft over the years.

License Verified:

License: ER.040047321

Colorado Department of Regulatory Agencies, Division of Real Estate

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.9 / 5 (59)
Facebook
5.0 / 5 (11)
Yelp
3.9 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Call for estimate

Website
6140 Tutt Blvd Ste 110, Colorado Springs, CO 80923
  • Buyer Agent
  • Seller Agent
  • Military Relocation

Why choose this provider?

Ashford Realty Group is a real estate agent serving clients in Colorado Springs. It works with property owners, renters and home buyers, connecting the two in order to offer a smooth sales process. Ashford Realty Group provides home warranties and uses tools such as 3D VR tours and easy exit plans to streamline the sales process. Property managers are available to assist owners who are looking to earn rental income from their investments.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
6140 Tutt Blvd Ste 100, Colorado Springs, CO 80923
  • Buyer Agent
  • Seller Agent

Why choose this provider?

Tiffany and Brian Canady are Realtors with The Homebound Team, with Keller Williams Partners in the Colorado Springs, Colorado, area. Tiffany and Brian use their more than six years of residential property experience to assist renters, buyers, sellers, and investors. Services offered include property management and residential sales. Tiffany holds certifications in military relocation and housing services. Tiffany and Brian are nationally ranked agents in the top 1% of the more than 1.4 million Realtors nationwide.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Zillow
4.9 / 5 (74)
Google
4.8 / 5 (55)
Yelp
4.5 / 5 (15)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
215 W Rockrimmon Blvd, Colorado Springs, CO 80919
  • Buyer Agent
  • Seller Agent
  • Luxury Agent

Why choose this provider?

Nathan Johnson is the lead Realtor for RE/MAX Real Estate Group's Nathan Johnson Team and serves Colorado Springs, Fountain, and Monument, Colorado. He and his team provide for the buying and selling needs of El Paso County through short- and long-term purchases, investments, and relocations. Nathan and his team donate part of every sale to local charities based on their motto, "Giving back to our community one home at a time."

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Zillow
5.0 / 5 (556)
Google
3.4 / 5 (5)
Realtor
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
5881 N. Academy Blvd., Colorado Springs, CO 80918
  • Seller Agent
  • Luxury Agent
  • Buyer Agent

Why choose this provider?

Mike Rosenhahn is a Realtor and native of Colorado Springs. He has over 10 years of construction and remodeling experience, which he employs in helping individuals and families find suitable dwellings. He takes on five clients at a time to give them the focused and personalized attention they deserve. Rosenhahn manages a small team of local agents who share a commitment to simplifying the home buying and selling process and creating an enjoyable experience for clientele.

License Verified:

License: 100046180

Colorado Department of Regulatory Agencies, Division of Real Estate

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
6660 Delmonico Dr. Ste.D-174, Colorado Springs, CO 80919
  • Buyer Agent
  • Seller Agent
  • Military Relocation

Why choose this provider?

Best CS Homes is a real estate agency in Colorado Springs. The company caters to home buyers by providing up-to-date and accurate home listings and various search filters that make the home-purchasing process simpler. The team also helps home sellers by providing custom housing market reports. Former home builder and company agent Mark J. Main has experience in helping clients select a builder and determine which community is most suitable to meet their needs.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Zillow
4.9 / 5 (48)
Google
5.0 / 5 (47)
Facebook
5.0 / 5 (26)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
629a Elkton Drive, Colorado Springs, CO 80907
  • Buyer Agent
  • Seller Agent

Why choose this provider?

Patrick Manchester, a real estate specialist, founded Manchester Properties LLC intending to make the buying and selling process easier for buyers and sellers. His firm serves and focus in Colorado Springs and Monument. Patrick assists buyers with home searches, construction, and the entire purchase process. He also helps sellers in determining the value of their homes. Patrick frequently posts new listings on social media and receives positive reviews from his clients for his expertise and business knowledge.

License Verified:

License: EC100078201

Colorado Department Of Regulatory Agencies, Division Of Real Estate

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (30)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
445 East Cheyenne Mountain Blvd C154, Colorado Springs, CO 80906
  • Buyer Agent
  • Seller Agent

Why choose this provider?

RelocateCO is a real estate agency serving Colorado Springs. Since 2015, its Realtor Vanessa Marquez has been assisting clients in purchasing or selling residential properties, including condos, single-family and luxury homes, and townhouses. She keeps property owners informed of the current market conditions and prices to help maximize their real estate investments. With an interactive map search and community guide, she regularly keeps track of available listings. Marquez worked in the corporate field before pursuing her real estate career.

License Verified:

License: EA100057105

Colorado Department of Regulatory Agencies, Division of Real Estate

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.5
Responsiveness
Friendliness
Helpfulness
Detail

Website
2139 Chuckwagon Rd #210, Colorado Springs, CO 80919
  • Buyer Agent
  • Seller Agent

Why choose this provider?

Selley Group Real Estate, LLC, is a locally owned and operated company that serves home buyers, renters, and sellers from Colorado Springs and the surrounding areas. Its team of professionals handles properties such as single-family and multi-family homes, mobile homes, condominiums, farms, and vacant land. Owner Cherise Selley has been working in the real estate industry for more than two decades. She holds designations such as Certified Residential Specialist, Accredited Buyer's Representative, and the Quality Service Certification.

License Verified:

License: EC100028493

Colorado Department of Regulatory Agencies, Division of Real Estate

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Zillow
5.0 / 5 (121)
Facebook
4.6 / 5 (64)
Google
4.9 / 5 (24)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
525 N Tejon St., Colorado Springs, CO 80903
  • Buyer Agent
  • Seller Agent

Why choose this provider?

The Amos Team serves property buyers and sellers in Colorado Springs and nearby locations. It offers a variety of real estate services, helping individuals and families acquire their dream residential spaces with two to five bedrooms. The agency conducts home valuation to determine clients' preferred kitchen cabinets, roofs, and carpets. Its agents also cater to customers who want to obtain farms, lots, and commercial properties. Owner Lorraine Amos has been in the industry for over a decade.

License Verified:

License: FA100031716

Colorado Department of Regulatory Agencies, Division of Real Estate

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (49)
Facebook
5.0 / 5 (10)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Colorado Springs, CO
  • Buyer Agent
  • Seller Agent

Why choose this provider?

Springs Realty is a locally owned and operated company that caters to customers in the Colorado Springs metro and the surrounding areas. It helps individuals purchase new homes by offering buyer representation. It walks the clients throughout the process, including pre-approval, home searching, offers submission, inspection, appraisal, and closing. The agency also serves those who are planning to sell their properties. Tyler Eberhart, the founder, is a Realtor who holds the Military Relocation Professional designation.

License Verified:

License: 100088244

Colorado Department of Regulatory Agencies, Division of Real Estate

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (52)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
101 N Tejon St, #108, Colorado Springs, CO 80903
  • Buyer Agent
  • Seller Agent

Why choose this provider?

Stone Gable Realty caters to customers in the Colorado Springs metro and the surrounding areas. It helps individuals achieve their homeownership dreams by offering buyer representation. It assists with submitting offers, negotiating prices, and carrying out inspections and closing. The company also serves those who are looking to sell their properties. Its process involves understanding the clients' goals and utilizing industry software to market listings. Joel Nath, the employing broker, holds two master's degrees in Business and Management.

License Verified:

License: EC100094218

Colorado Department of Regulatory Agencies, Division of Real Estate

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (64)
Zillow
5.0 / 5 (60)
Facebook
5.0 / 5 (28)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
5265 N Academy Blvd, Ste 3600, Colorado Springs, CO 80918
  • Buyer Agent
  • Seller Agent

Why choose this provider?

The Dunfee Group caters to clients in Colorado Springs and the surrounding communities. It offers real estate services, assisting home buyers in looking for the property that suits their preferences and budget. It also helps current homeowners planning to sell or refinance their properties. Its agents have more than 30 years of collective real estate experience and extensive knowledge of the area's real estate market. The company is an affiliate of Keller Williams Partners.

License Verified:

License: FA100030535

Colorado Department of Regulatory Agencies, Division of Real Estate

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Facebook
4.9 / 5 (92)
Google
5.0 / 5 (71)
Zillow
4.9 / 5 (50)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
9362 Grand Cordera Parkway, Colorado Springs, CO 80924
  • Buyer Agent
  • Seller Agent

Why choose this provider?

Finch & Gable Real Estate Co. is a real estate company based in Colorado Springs. Its founder and CEO, Jason Daniels, is a Colorado native who has a degree in Construction Management. He is a member of the Peak Producers and the Elite 25. He and his team have sold more than 1,600 homes in the city in the last 18 years. They specialize in first-time buyers, investors, military relocation, luxury homes, and new home construction. They also help sellers with showings and buyer negotiations.

License Verified:

License: EC.100056997

Colorado Department of Regulatory Agencies, Division of Real Estate

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (667)
Facebook
5.0 / 5 (29)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
12265 Oracle Blvd, Ste 105, Colorado Springs, CO 80921
  • Seller Agent

Why choose this provider?

The Elite Team is a local agency under the RE/MAX real estate group. It caters to a diverse clientele in Colorado Springs and the surrounding areas—including first-time homebuyers, seniors, and military officers searching for a single-family home, a vacant lot, or a commercial property. In addition, its agents help people looking to sell their properties. This firm is headed by Jeanne Guischard, who has more than 20 years of real estate experience in the Pikes Peak region. She has earned the GRI designation.

License Verified:

License: FA40047137

Colorado Department of Regulatory Agencies, Division of Real Estate

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (84)
Facebook
5.0 / 5 (11)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
3361 N Academy Blvd, Colorado Springs, CO 80917
  • Buyer Agent
  • Seller Agent

Why choose this provider?

Iris Burton works as an eXp Realty broker in Colorado Springs. Burton caters to the real estate needs of both home buyers and sellers. She assists individuals and investors in their search for the property on the market that suits them. She provides a diverse range of property options to her clients, including single-family homes, residential lands, high-rise condominiums, and income-generating properties. She also supports sellers with market analysis, home valuation, and real estate marketing strategies. Burton has been in the real estate business since 2014.

License Verified:

License: FA100089541

Colorado Department of Regulatory Agencies, Division of Real Estate

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Zillow
5.0 / 5 (113)
Google
5.0 / 5 (12)
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Colorado Springs, CO
  • Buyer Agent
  • Seller Agent
  • 3D Tour Creation
  • Military Relocation

Why choose this provider?

Flat Rate Realty serves clients looking to purchase or sell lands, houses, and properties in Colorado Springs. The company's real estate agents are dedicated to ensuring homes are sold swiftly through its listing services, which include virtual reality tours, professionally designed yard signs, and in-home consultations. They also use marketing techniques that involve custom-made home fliers, Facebook ads, and professional photography. The firm aims to showcase the best parts of each home. Flat Rate Realty assists buyers with foreclosures and short sales.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (72)
Yelp
5.0 / 5 (3)
Zillow
4.9 / 5 (3)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
25 North Spruce St., Colorado Springs, CO 80905
  • Photography & Videography Offered
  • Seller Agent
  • Buyer Agent

Why choose this provider?

Brokered by Keller Williams, Affinity Home Partners is a team of real estate professionals based in Colorado Springs and serving the entire El Paso County. It comprises veterans and their spouses, who continue to serve the community through home buying, selling, and investing at various price points. They serve first-time buyers and clients seeking military relocation. They offer tools such as 3D walkthroughs, videos, and virtual tours of their properties. The agency provides real-time updates of its listings through the online marketing tool Brivity.

License Verified:

License: FA.100082828

Colorado Department of Regulatory Agencies, Division of Real Estate

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (28)
Google
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

FAQs

  • Introduction

    Real estate agents help property owners and clients who want to buy real property realize their goals. They offer services, guidance, oversight, and expertise regarding the legalities of real estate transactions.

    Some common real estate agent tasks and services include listing homes, showing properties to prospective buyers, holding open houses, and negotiating property sales prices. Agents also find homes available for sale that meet their clients’ needs and desires. They explain the sales conditions and draw up transactional contracts.

    Agents work with mortgage lenders, property appraisers, home inspectors, and other professionals in the field. Real estate agents can act as a liaison for their clients, explaining complicated legal processes while acting in their best interests; it may be getting the best price for a homeowner who’s selling or negotiating a lower sales price for a buyer. 
  • Are all real estate agents Realtors?

    No. All real estate agents are not Realtors. Realtors are members of the National Association of Realtors. This membership allows these professionals to use this trademarked designation. But membership is not required to provide real estate services. Therefore, real estate agents who haven’t joined a NAR trade association are not Realtors.

  • How do real estate agents get paid?

    Real estate agents are paid when they make a sale. Sales pay on a commission basis. Brokers and the agents who buy and sell properties receive a percentage of the total sales price. The brokers collect the commissions from the sales funds, then pay their agents a set percentage established by contract agreements.

  • What is a fair commission for a real estate agent?

    The typical rate for residential sales is 5% to 6%. For example, a 6% commission on a house that sells for $400,000 is $24,000. Commercial property sales may pay up to 10% on commission. However, the agents split the total commission with the listing broker and the purchasing broker.

  • How do you pick a real estate agent?

    Homeowners who want to sell their homes with the help of a real estate professional choose selling agents, also called listing agents. Aspiring home purchasers use the services of a buyer’s real estate agent. Some real estate agents work for both buyers and sellers, but they usually only represent one or the other at a time. The exception occurs in states that allow dual agency. This arrangement is not recommended.

    Get referrals for a buyer’s or listing agent from friends, family, and coworkers, and do some online research. Then, interview agents at different real estate agencies before deciding. Ask about their experience, workload, specialties, commission rate, and marketing approach.
  • Do buyers pay commission to the real estate agent?

    The commission that compensates real estate agents for their services is paid out of the final sales price. It’s the seller who delivers the funds in the end. Since those funds come from the money that the purchaser provides to acquire the home, it could be argued that ultimately, it’s the buyer that pays.

  • Can a felon become a real estate agent?

    The laws and regulations that govern the real estate profession vary from state to state. So, while a felony may prevent someone from obtaining a real estate license in Arizona, an aspiring agent in Florida with a felony on their record is far more likely to get one. Many states allow real estate licensing for people with felonies on a case-by-case basis if the circumstances meet specific guidelines.