Q: How do I know exactly what the caregiver is willing to do for me?
A: Almost all agencies will give you a written care plan. This should include details about the tasks that the caregiver will undertake for you, details about any medical equipment or procedures they will handle, and their general responsibilities. You should also receive a document called the patient’s bill of rights, which will list the responsibilities and rights of your caregiver, the agency, and yourself throughout the relationship.
Q: Do caregiving agencies provide financial support?
A: In terms of whether they will help pay for your care, the answer is probably no, since most home health care agencies are for-profit businesses. But they may have people on staff who are familiar with federal and state programs that can help pay for your care, as well as experts on Medicare, Medicaid, and Veterans Administrations benefits who can assist you in finding financial support.
Q: What happens if my caregiver is sick or goes on vacation?
A: If you are working with an agency-provided caregiver, they will have substitutes who can come to your home when your regular caregiver is absent. If you are working with an independent caregiver, you have the responsibility for lining up substitute care when needed.
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