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Best Managed IT Service Providers in Jackson, MS

Our Recommended Top 3

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Our goal is to connect people with the best local professionals. We scored Jackson Managed IT Service Providers on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.



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featured provider = Featured Provider

190 E Capitol St Ste 175, Jackson, MS 39201 Rating

Review Sources

5.0 (5)
5.0 (5)

Why choose this provider?

Founded in 2002, the Pileum Corporation is an IT management provider in Jackson. It provides IT network support services that include implementation and support of Microsoft Windows servers, server and desktop virtualization, and creation of virtual private networks, as well as setting up and maintaining LANs and WANs, and firewalls. Utilizing Microsoft's Active Directory's cloud services, the company uses storage area networks to secure data and retrieve it after disasters. Providing proactive support, its engineering team helps implement, upgrade, and maintain businesses' IT systems and infrastructure. Pileum also provides enterprise email and VOIP systems.

442 Highland Colony Pkwy, Ridgeland, MS 39157 Rating

Review Sources

5.0 (2)

Why choose this provider?

Founded in 1993, Business Communications Inc. provides MSP services in Jackson and throughout the Southeast. Providing 24/7 monitoring and maintenance, the company keeps businesses' IT infrastructure working, providing technical support to reduce downtime. Providing unlimited, all-inclusive support, it offers customers comprehensive computer and network maintenance plans, including optimizing servers, PCs, software and cybersecurity systems, and mobile devices. The company helps reduce IT investment and expenses, backs up data, and updates software applications. BCI additionally provides managed printing services for printers and copiers, firewalls and intrusion detection tools, and managed internet connectivity.

201 Highway 51 Ste C, Ridgeland, MS 39157 Rating

Review Sources

5.0 (4)

Why choose this provider?

Founded in 1998, Service Specialists Ltd. is an employment agency that provides government and commercial clients with IT support personnel in the Jackson area and throughout the Southeastern United States. Providing guidance in implementing technological strategies, the agency diagnoses and resolves problems, assists with help desk and call center operations, and facilitates knowledge transfers. It also provides quality assurance, human resources, and medical administrative support personnel. Service Specialists is certified by the U.S. Small Business Administration. Its clients include the U.S. Department of Defense, National Institutes of Health, FAA, and the Department of Homeland Security.

Compare our Top Managed IT Service Providers

NameExpertise RatingAddressPromotionsLearn more
Pileum Corporation
190 E Capitol St Ste 175, Jackson, MS 39201
Business Communications, Inc.
442 Highland Colony Pkwy, Ridgeland, MS 39157
Service Specialists Ltd
201 Highway 51 Ste C, Ridgeland, MS 39157


  • What does MSP stand for?

    Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP,  but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.

  • What is a managed service provider?

    A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.

  • What is included in IT managed services?

    MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways: 

    Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff. 

    Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.

  • What do IT/MSP companies do?

    Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:

    • General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise. 

    • Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management. 

    • Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions. 

    • Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management. 

  • How many managed service providers are there?

    The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself. 

  • Why use managed services?

    There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include:

    • Top-of-the-line IT solutions that don’t break the bank. 

    • An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business. 

    • Around-the-clock monitoring to improve security and reduce downtime. 

    • Significant IT cost savings. 

    • Specific expertise is required for a particular solution or service. 

  • What is a cloud service provider?

    As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services.