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Best Managed IT Service Providers in Grand Rapids, MI

Our Recommended Top 14

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Our goal is to connect people with the best local professionals. We scored Grand Rapids Managed IT Service Providers on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.

20Reviewed

17Curated

14Top Picks

Learn about our selection process.

Providers

featured provider = Featured Provider

3728 W River Dr NE, Comstock Park, MI 49321

Expertise.com Rating

Review Sources

Google
5.0 (30)
Facebook
4.8 (13)

Why choose this provider?

Grand Rapids Tech is a company offering IT managed services and many other digital and IT-related services. The company offers three classes of IT support in the form of onsite troubleshooting, managed services plans, and project-based services. Project-based services include everything from network and server installation to software upgrades and more. Managed services plans involve helping businesses stay protected from viruses and malware, active monitoring and maintenance to prevent issues, remote support, and onsite/offsite backup recovery to prevent data loss in case of emergency.

593 Heritage Ct Ste 100, Holland, MI 49423

Expertise.com Rating

Review Sources

Facebook
5.0 (1)

Why choose this provider?

Founded in 2002, ZetaOne provides MSP services in Grand Rapids metro. Its technical team resolves IT issues, protecting infrastructure with the latest software patches. The company monitors clients' computer networks, performs necessary updates, and provides rapid on-site support during technological crises. With 24/7 support, it manages servers and networks, providing remote support and repair, troubleshooting and diagnosing problems, and providing basic IT advice. ZetaOne also handles cordless telecom, cloud migration, and hardware-as-a-service (HaaS) solutions as well as repair and maintenance, network design, and vendor management.

62 Commerce Ave SW, Grand Rapids, MI 49503

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Review Sources

Facebook
5.0 (2)

Why choose this provider?

Founded in 2000, Springthrough is a full-service technology solutions firm that delivers cost-effective MSP services to companies in Michigan Grand Rapids. The company's IT team provides monitoring and 24-hour support, streamlining and connecting systems to eliminate downtime and boost clients' technical capabilities. It specializes in solution architecture, cloud management, workstation support, and security. Additionally, Springthrough stores and protects business data, keeps systems updated, keeps clients' IT infrastructure safe from cyber threats, and educates clients' IT staff on security strategies. It also aligns systems and workflows to increase efficiency.

1971 East Beltline Avenue Northeast, Grand Rapids, MI 49525

Expertise.com Rating

Review Sources

Facebook
5.0 (8)

Why choose this provider?

CMIT Solutions LLC is an IT managed service provider in Grand Rapids. This firm addresses the IT needs of businesses with its proactive management and monitoring approach. Its client support process includes understanding business goals, assessing existing IT environments, and upgrading client systems to the minimum standards for the application of management solutions. The IT specialists can install cybersecurity defense layers and back up data and compile monthly metrics. CMIT Solutions LLC also handles data protection, applications, and network concerns.

401 Hall Street Southwest, Grand Rapids, MI 49503

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Why choose this provider?

Founded in 1989, PEC Technologies in Grand Rapids offers full application support for desktop, web, and mobile. PEC builds custom applications to address businesses' needs, such as the development of web applications for content management. It utilizes different platforms including ASP.NET, SQL, Access, C#, and Borland Delphi. PEC's team has more than five decades of experience. The business is managed by three software engineers and has extended its services to John Wiley & Sons and Steelcase.

678 Front Avenue Northwest, Grand Rapids, MI 49504

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Review Sources

Google
4.9 (58)
Yelp
1.0 (1)

Why choose this provider?

Grand Rapids-based Standard Computer Systems solves IT management problems for its clients. It has been serving businesses and organizations around West Michigan since 1980. Among the IT management services offered by the company are remote management, Microsoft 365 support, on-site service, and back-up solutions. The company also has network specialists and a dedicated sales team in charge of complementing its IT management services. Standard Computer Systems gives free consultations to prospective clients.

201 W Washington Ave Ste 150, Zeeland, MI 49464

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Review Sources

Yelp
5.0 (2)
Facebook
5.0 (1)

Why choose this provider?

InsITe Business Solutions is a company based in Zeeland that serves local clients in Grand Rapids and international clients around the world. The business has operated since 2012 and provides IT services to businesses of all sizes, from small start-ups to large corporations. Managed services include 24-hour systems monitoring, documentation, disaster avoidance and recovery services, and IT consulting. The experienced team also offers cloud solutions, mobile integration, security system management, and business application services. InsITe Business Solutions has worked with Value Delivery, Fleetwood Group Inc., Open System Technologies Inc., and CP Solutions.

605 Seward Avenue Northwest, Grand Rapids, MI 49504

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Review Sources

Google
4.7 (44)
Facebook
5.0 (15)

Why choose this provider?

OST has been providing IT-powered management solutions to enterprise clients for over 20 years. The services offered by the company include digital strategy consulting, disaster recovery, systems integration, and software development. The IT-managed service providers' clients include Mall of America, NASA, Pfizer, and Target. OST operates in four locations, and it is headquartered in Grand Rapids. The company of 292 employees is led by its CEO and president, Meredith Bronk.

5222 33rd Street Southeast, Grand Rapids, MI 49512

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Review Sources

Google
4.0 (27)

Why choose this provider?

Founded in 1995, Iserv is an IT managed service provider serving the Grand Rapids area. The company aims to enhance the efficiency of its clients' businesses by offering a wide range of IT services, including backup and disaster recovery, internet connectivity, network and security features, and managed cloud services. Its IT specialists are trained to collaborate with clients to understand where they can help and address needs. Other services include on-premises server patching and workstations.

24 Weston Street Southwest, Grand Rapids, MI 49503

Expertise.com Rating

Review Sources

Google
5.0 (3)
Facebook
4.7 (1)

Why choose this provider?

Syscom Business Technologies is a managed IT services provider in Grand Rapids. It offers services for small businesses to outsource their IT tasks, such as network security solutions, remote computer support, and VOIP phone solutions. Using co-managed IT services, it collaborates with the business’s IT department to manage its operations. It provides maintenance and 24/7 monitoring of their networks, including preventing virus and handling on-site issues. It offers support solutions to enhance the security of its network equipment and systems.

560 5th St NW Ste 404, Grand Rapids, MI 49504

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Review Sources

Google
4.6 (14)
Facebook
5.0 (8)

Why choose this provider?

i3 Business Solutions is an IT managed service company in Grand Rapids that offers IT managed services to small and medium-sized businesses. The firm has operated since 1992 and specializes in working with organizations in the real estate, medical, manufacturing, and municipality environments. Its IT managed services include 10-250 user management, network monitoring, architecture and network design, and virus protection. The company also provides a help desk and remote remediation. i3 Business Solutions is a Microsoft Certified Gold Partner, Dell Certified Partner, IBM Business Partner, and it won the CRN Pioneer Award in 2017.

264 Leonard St NW, Grand Rapids, MI 49504

Expertise.com Rating

Review Sources

Facebook
5.0 (1)

Why choose this provider?

Micro Visions Inc. is an IT managed service provider in Grand Rapid that provides services to businesses in the local area and Western Michigan. The firm has operated since 1989 and specializes in serving small and medium-sized businesses. The managed services available include end-to-end change management and support, system and process integration, infrastructure upgrades, and disaster prevention and recovery. Engineering, security awareness training, Microsoft Office support, virtual VCIO, and cloud services are also available. Micro Visions Inc. is a certified Microsoft Partner and Dell Partner, and its client portfolio includes local municipalities and insurance agencies.

601 3 Mile Rd NW Ste C, Grand Rapids, MI 49544

Expertise.com Rating

Review Sources

Google
5.0 (8)

Why choose this provider?

Bridge IT Support is an IT managed service company serving dental practices and veterinary clinics in Grand Rapids since 2004. The firm offers tailored and fully customized IT management packages, which include around-the-clock network monitoring, anytime support, crisis prevention, network security services, and rapid disaster management. Clients can also benefit from data backup and recovery services, and a 24-hour help desk. Bridge IT Support has an extensive client roster, including Eisin Periodontics & Implant Dentistry, Bander Dental Group, and Cascade Hospital for Animals.

4120 Brockton Drive Southeast, Grand Rapids, MI 49512

Expertise.com Rating

Review Sources

Google
5.0 (5)
Facebook
5.0 (5)

Why choose this provider?

Fusion-IT is an IT managed service provider in Grand Rapids that provides business technology solutions. Its team offers a variety of IT services and support, including technology assistance and guidance, remote support, and technical support. Fusion-IT also specializes in custom solutions, which include servers and SANs, cloud solutions, and backups. The company aims to provide innovative products and IT services to different industries such as manufacturing, construction, non-profits, and small businesses.

Compare our Top Managed IT Service Providers

NameExpertise RatingAddressPromotionsLearn more
Grand Rapids Tech
3728 W River Dr NE, Comstock Park, MI 49321
ZetaOne
593 Heritage Ct Ste 100, Holland, MI 49423
Springthrough
62 Commerce Ave SW, Grand Rapids, MI 49503
CMIT Solutions LLC
1971 East Beltline Avenue Northeast, Grand Rapids, MI 49525
PEC Technologies
401 Hall Street Southwest, Grand Rapids, MI 49503
Standard Computer Systems, INC
678 Front Avenue Northwest, Grand Rapids, MI 49504
InsITe Business Solutions
201 W Washington Ave Ste 150, Zeeland, MI 49464
OST
605 Seward Avenue Northwest, Grand Rapids, MI 49504
Iserv
5222 33rd Street Southeast, Grand Rapids, MI 49512
Syscom Business Technologies
24 Weston Street Southwest, Grand Rapids, MI 49503
i3 Business Solutions
560 5th St NW Ste 404, Grand Rapids, MI 49504
Micro Visions, Inc.
264 Leonard St NW, Grand Rapids, MI 49504
Bridge IT Support
601 3 Mile Rd NW Ste C, Grand Rapids, MI 49544
Fusion-IT
4120 Brockton Drive Southeast, Grand Rapids, MI 49512

FAQs

  • What does MSP stand for?

    Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP,  but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.

  • What is a managed service provider?

    A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.

  • What is included in IT managed services?

    MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways: 

    Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff. 

    Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.

  • What do IT/MSP companies do?

    Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:

    • General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise. 

    • Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management. 

    • Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions. 

    • Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management. 

  • How many managed service providers are there?

    The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself. 


  • Why use managed services?

    There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include:

    • Top-of-the-line IT solutions that don’t break the bank. 

    • An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business. 

    • Around-the-clock monitoring to improve security and reduce downtime. 

    • Significant IT cost savings. 

    • Specific expertise is required for a particular solution or service. 

  • What is a cloud service provider?

    As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services.