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2024

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Best Managed IT Service Providers in Chicago, IL

Our Recommended Top 21

We did the research for you!

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  • User Reviews
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Our goal is to connect people with the best local professionals. We scored Chicago Managed IT Service Providers on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.

121Reviewed

81Curated

21Top Picks

Learn about our selection process.

Providers

featured provider = Featured Provider

1 East Erie Street Suite 525 #244, Chicago, IL 60611

Expertise.com Rating

Review Sources

Google
5.0 (54)
Facebook
5.0 (2)

Why choose this provider?

XL.net provides managed IT services for small and medium-sized businesses in and around Chicago. Delivering strategic IT solutions, the agency aligns its technology plan with clients' specific goals, such as boosting productivity, reducing IT issues, and increasing customer satisfaction. Its specialists analyze the technological infrastructure of a company, including servers, printers, and conference room monitors. The team also carries out IT audits and assessments and offers Microsoft solutions. Among the industries it serves are healthcare, accounting, and marketing. XL.net has been in operation since 2006.

  • IT Helpdesk
  • Remote IT Support
  • On-site IT Support
  • Service Admin & Support
  • Network Monitoring & Management
  • IT Procurement
  • IT Asset Management
  • Cyber Security
  • IT Strategy
  • IT Audits & Assessments

Chicago, IL

Expertise.com Rating

Review Sources

Google
5.0 (22)

Why choose this provider?

Pravaah Consulting, Inc., works with service providers in and around Chicago. Since 2019, it has been working with businesses and organizations in the Healthtech, Fintech, Edtech, and InsurTech industries. The agency provides managed IT solutions to enable clients to improve user experience. Its team conducts data modeling, analysis, exploration, visualization, collection, and preparation. It also handles mobile app development and reputation management projects. Pravaah Consulting has collaborated with Polaris Healthcare, Unleashed Perfumes, and The Love of People.

  • IT Strategy
  • IT Consulting
  • Managed IT Services
  • Disaster Recovery Planning
  • Software Management
  • Mobile Device Management

700 N Sacramento Blvd. #101, Chicago, IL 60612

Expertise.com Rating

Review Sources

Facebook
4.7 (21)
Clutch
4.6 (11)

Why choose this provider?

Framework IT is a data-driven managed service provider dedicated to moving forward businesses in the Chicago area. It specializes in providing support, strategy, and security to help agile companies create measurable and predictable IT outcomes. Its process improves productivity, cuts wasteful spending, and supports long-term growth. The company builds IT roadmaps tailored to customers' streamlined operation goals. Its team also offers budget and continuity planning and helps simplify management solutions. Additionally, it installs anti-virus software to prevent threats and spam messages. Framework IT has been in the industry for more than a decade.

  • IT Security
  • Cyber Security
  • Office 365 Migrations
  • Managed IT Services
  • IT Support
  • Outsourced IT
  • End User IT Support
  • IT Performance Optimization
  • Help Desk Services
  • IT Migrations

200 West Madison Street, Chicago, IL 60606

Expertise.com Rating

Review Sources

Google
5.0 (1)

Why choose this provider?

Computerease IT Support of Chicago offers ConstantCare managed IT services across the Chicagoland area. Its network engineers provide proactive monitoring of the client's network and computer systems, allowing them to reduce downtime in case of a network issue. Its technicians also work with existing IT departments to enhance their productivity with additional resources. Additionally, it offers monthly IT servicing and support. Computerease is a Microsoft Silver partner and has helped business owners for over 37 years. It was recently named in the MSP 500 list.

159 N Sangamon St, Suite 200, Chicago, IL 60607

Expertise.com Rating

Review Sources

Google
4.9 (61)
Yelp
5.0 (18)

Why choose this provider?

ProdigyTeks is an IT managed service provider that partners with small businesses in Chicago. The company offers IT support to address cybersecurity, IT helpdesk, cloud migration, and cloud setup issues. Clients can pick from three managed services support plan options depending on their preferences. Managed services can be provided remotely or on-site and can be customized to cover a full range of services, including firewall security and standard license for Microsoft 365 Business. ProdigyTeks also fixes disaster recovery and spam protection issues.

501 S Weber Rd Unit 108, Bolingbrook, IL 60490

Expertise.com Rating

Why choose this provider?

ISmile Technologies, delivers automation-enabled intelligent cloud solutions and managed IT services. It acts as technology advisor and key implementation partner to clients in Chicago and the surrounding areas. It helps businesses compete through disruptive technologies such as AI, robotics, data, and analytics. Its team operates as a strategic integrated extension to organizations, providing an automation-led approach to infrastructure, solution design, and end-end lifecycle management. Its streamlined delivery models are built on decades of experience serving diverse industries, informed by industry best practices, and backed by augmented ongoing support.

1431 Opus Place Suite 110, Downers Grove, IL 60515

Expertise.com Rating

Review Sources

Google
5.0 (20)

Why choose this provider?

Better World Technology is a B Corp business located in Chicago. It offers telecom, managed IT, and outsourced IT services. It also helps with related services such as virtual CIO, business phone solutions, cybersecurity, and disaster recovery and backup. The company has been serving clients around the world for over 19 years. It was recognized for managed IT excellence for SMB Market last February 2021 and has been named to be one of the MSP Pioneer 250.

3921 W Dickens Ave, Chicago, IL 60647

Expertise.com Rating

Review Sources

Google
4.0 (17)
Facebook
5.0 (3)

Why choose this provider?

Black Diamond Solutions is a company that has been offering IT consulting assistance in Chicago and its surrounding areas since 2004. It primarily handles small and mid-sized businesses' IT management needs, including network security, cloud migration, and virtual desktop support. It also assesses company IT infrastructure and offers marketing solutions to businesses that seek to boost their search engine visibility. Additionally, it deals with IT staffing and strategy planning, as well as progress monitoring for IT employees.

11 East Hubbard Street, Chicago, IL 60611

Expertise.com Rating

Review Sources

Google
4.4 (7)
Facebook
5.0 (3)
Yelp
5.0 (2)

Why choose this provider?

Simply Smart Technology is an IT MSP serving clients in and around Chicago. Since 2010, the company has been working with performance-driven businesses, providing them with IT solutions and services that meet their operational needs. The company's first-class engineers and technicians provide IT support, CIO advising, backup planning and disaster recovery, and server and network administration services. Simply Smart Technology also offers cybersecurity, vendor management, helpdesk, and cloud management services.

2111 Chestnut Avenue Suite 245, Glenview, IL 60025

Expertise.com Rating

Review Sources

Google
5.0 (114)
Facebook
5.0 (7)
Yelp
5.0 (4)

Why choose this provider?

HTML Global is a managed IT service provider assisting businesses in Chicago. The company offers remote support, preventative maintenance, third-party application updates, automated phishing defense, and anti-virus and malware protection for IT systems. It also identifies and analyzes the client’s compromised credentials and provides dark web monitoring, full disaster recovery, penetration testing, and security awareness training to enhance data security. Additionally, it shields companies from email-based cyberattacks, including spear phishing, business email compromise (BEC), account takeover (ATO), identity spoofing, and ransomware.

55 W Monroe St Ste 400, Chicago, IL 60603

Expertise.com Rating

Review Sources

Google
4.8 (53)
Facebook
5.0 (39)
Clutch
4.9 (7)

Why choose this provider?

EMPIST is a Chicago-based technology solutions company that provides managed IT services to clients in a range of industries, including the financial, legal, health care, and nonprofit sectors. The firm's 24/7 help desk, which is staffed with live engineers, monitors network operation, quickly repairing any issues or malfunctions. It also handles warranty and asset management, and it optimizes and upgrades IT networks and servers to increase efficiency. Additionally, EMPIST offers reliable cybersecurity solutions for businesses(https://empist.com/it-services/managed-services/cybersecurity/), including various hardware, software, and applications and has also been named in MSP 501, Inc. 5000, and CRN Security 100

180 N La Salle St Ste 3850, Chicago, IL 60601

Expertise.com Rating

Review Sources

Facebook
4.3 (79)

Why choose this provider?

Founded in 1982, Sentinel provides MSP services in Chicago. The company manages unique IT services involving infrastructure, cloud, security operations, and staffing. These services focus on strategy, monitoring, and remediation. Its team offers assistance for infrastructure maintenance such as network monitoring, comprehensive support, and strategic guidance. Sentinel works with middle and upper mid-market organizations and enterprises in health care, manufacturing, education, and finance. Other services include software as a service (SaaS) and life cycle.

333 W Wacker Dr Ste 600, Chicago, IL 60606

Expertise.com Rating

Review Sources

Facebook
4.8 (19)

Why choose this provider?

Netrix has been helping businesses in Chicago to improve profitability and performance by providing IT solutions since 1989. The staff is skilled in network monitoring, voice and unified communications, server management, and cybersecurity solutions. Customers can acquire virtual chief information security officers, surveillance and support operations, and end-user computing support services. Its cloud management encompasses public and multi-cloud, private enterprise, and migration. Netrix has worked with significant clients such as Tiller Corporation and Tricast.

999 E Touhy Ave Bldg 167, Des Plaines, IL 60018

Expertise.com Rating

Review Sources

Clutch
5.0 (8)

Why choose this provider?

JetRails is an e-commerce and enterprise website hosting firm located in Des Plaines that serves businesses throughout the Chicago metro area. Its in-house operations team interfaces directly with clients' developers and project managers and focuses on the speed, uptime, stability, and security of websites. JetRails technicians have experience with Magento, WooCommerce, X-Cart Marketplace, Bigcommerce, Drupal, and WordPress. The firm has worked with Splash of Pink, Growers House, and Furniture Land South.

910 W Van Buren St Ste 100 # 200, Chicago, IL 60607

Expertise.com Rating

Why choose this provider?

Bandwidth Simplified is a full-scale telecom company that's been in business since 2012. Providing MSP services in Chicago, it focuses on voice, data, and IT business needs, such as VoIP, T1 circuit, ISDN-PRI, high-speed internet access, and IT infrastructure setup solutions. Companies can acquire cloud solutions, including software as a service, cloud setup, mobility, SD-WAN, and data center and colocation. Bandwidth Simplified has worked with significant clients such as Sterling Bay Companies, Jet's Pizza, and Computing Technology Solutions.

1603 Orrington Ave, Evanston, IL 60201

Expertise.com Rating

Review Sources

Facebook
5.0 (4)

Why choose this provider?

ReadyNetworks is a cloud-managed service provider that's been offering IT solutions in the greater Evanston region since 2013. The firm's engineers use the B2B service delivery model to provide IT system testing and integration, network management, data recovery, cybersecurity, and cloud strategy solutions. Additional services include artificial intelligence, data analytics, and virtual desktop infrastructure. ReadyNetworks has served Dimensional Dental and Gagnon Securities, and it's a recipient of the AWS Mobility awards.

27 N Wacker Dr Ste 910, Chicago, IL 60606

Expertise.com Rating

Why choose this provider?

Global Point has been providing managed IT support solutions from Chicago and cities in Europe, China, and Israel for over 10 years. It offers infrastructure services, including desktop management for numerous computing devices. Its team of IT technicians is skilled in the design, implementation, and maintenance of wide area, local area, and small office networks. The firm has extensive experience of server relocation, SQL administration, and firewall installation and management.

100 Higgins Rd Ste 100, Park Ridge, IL 60068

Expertise.com Rating

Review Sources

Yelp
5.0 (1)

Why choose this provider?

Realnets is a technology, consulting, and business planning agency located in Park Ridge and serving businesses involved in the nonprofit, public sector, health care, and industry sectors in the Chicago region. It offers IT managed services to clients requiring an IT support system monthly package. Services include on-site and remote technical support, security audits, preventative maintenance, backup management, disaster recovery, and performance monitoring. Additionally, the agency offers property management and business consulting services.

1732 Central St, Evanston, IL 60201

Expertise.com Rating

Review Sources

Clutch
5.0 (3)

Why choose this provider?

Stratosphere Networks is an IT managed service provider in Chicago metro that's been serving industries with comprehensive technology solutions since 2003. The firm's IT experts provide proactive network monitoring, ongoing maintenance, remote and on-site support, and cybersecurity services. It also offers strategic consulting, managed cloud phone systems, infrastructure, and co-managed IT services to start-ups and established corporations. Stratosphere Networks is a member of the Apple Consultants Network (ACN) in the Chicago metro area.

Schaumburg, IL

Expertise.com Rating

Why choose this provider?

LME Services and Consulting delivers managed IT solutions to clients in Chicago and the surrounding areas. The company's specialists devise plans and design networks to maximize the efficiency and security of an entire IT system. Their IT services are network engineering, data protection, and CIO solutions. IT helpdesk support is also offered. Some of the companies they work with are Subway, Habitat for Humanity, and Lake Shore Country Club. The firm has been in operation since 1994.

  • ETC.
  • IT Strategy
  • Cloud Solutions

300 E 5th Avenue Suite 465, Naperville, IL 60563

Expertise.com Rating

Review Sources

Google
5.0 (9)
Facebook
4.6 (6)
Yelp
5.0 (1)

Why choose this provider?

101 Digital was formed in 2004 to provide enterprise-level managed IT services to small and medium-sized businesses in Chicago. The firm began as a one-person operation and has grown into a team of IT professionals serving the needs of companies in the manufacturing, legal, financial, and nonprofit sectors. Its services include monitoring and device patch management, managed antivirus and web filtering, backup and disaster recovery, and monthly system health reporting. The agency's chief technology officer, Arthur Dodd, carries certifications in CCNA, MCP, A+, Network+, Security+, and Server+.

Compare our Top Managed IT Service Providers

NameExpertise RatingAddressPromotionsLearn more
XL.net
1 East Erie Street Suite 525 #244, Chicago, IL 60611Call for quote
Pravaah Consulting Inc
Chicago, ILBook An Appointment
Framework IT
700 N Sacramento Blvd. #101, Chicago, IL 60612
Computerease IT Support of Chicago
200 West Madison Street, Chicago, IL 60606
ProdigyTeks
159 N Sangamon St, Suite 200, Chicago, IL 60607
ISmile Technologies
501 S Weber Rd Unit 108, Bolingbrook, IL 60490
BetterWorld Technology
1431 Opus Place Suite 110, Downers Grove, IL 60515
Black Diamond Solutions
3921 W Dickens Ave, Chicago, IL 60647
Simply Smart Technology
11 East Hubbard Street, Chicago, IL 60611
HTML Global
2111 Chestnut Avenue Suite 245, Glenview, IL 60025
EMPIST
55 W Monroe St Ste 400, Chicago, IL 60603
Sentinel
180 N La Salle St Ste 3850, Chicago, IL 60601
Netrix
333 W Wacker Dr Ste 600, Chicago, IL 60606
JetRails
999 E Touhy Ave Bldg 167, Des Plaines, IL 60018
Bandwidth Simplified
910 W Van Buren St Ste 100 # 200, Chicago, IL 60607
ReadyNetworks
1603 Orrington Ave, Evanston, IL 60201
Global Point
27 N Wacker Dr Ste 910, Chicago, IL 60606
Realnets
100 Higgins Rd Ste 100, Park Ridge, IL 60068
Stratosphere Networks
1732 Central St, Evanston, IL 60201
LME Services and I.T. Consulting
Schaumburg, IL
101 Digital
300 E 5th Avenue Suite 465, Naperville, IL 60563

FAQs

  • What does MSP stand for?

    Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP,  but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.

  • What is a managed service provider?

    A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.

  • What is included in IT managed services?

    MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways: 

    Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff. 

    Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.

  • What do IT/MSP companies do?

    Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:

    • General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise. 

    • Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management. 

    • Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions. 

    • Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management. 

  • How many managed service providers are there?

    The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself. 


  • Why use managed services?

    There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include:

    • Top-of-the-line IT solutions that don’t break the bank. 

    • An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business. 

    • Around-the-clock monitoring to improve security and reduce downtime. 

    • Significant IT cost savings. 

    • Specific expertise is required for a particular solution or service. 

  • What is a cloud service provider?

    As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services.